MCOT Case Manager - FT, Hurricane

Southwest Behavioral Health Center; Hurricane (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Pension with 3% match

HDHP with employer contribution

Dental premiums covered

Paid time off

PIE program

Job summary

Southwest Behavioral Health Center is seeking a Mobile Crisis Outreach Team Case Manager in Utah. You will provide mobile crisis support for mental health or substance use crises and work to resolve crises while maintaining client dignity and growth.

The role requires collaboration with an interdisciplinary team, adherence to professional boundaries, and the ability to learn from feedback. A valid driver's license and a related degree are preferred.

Qualifications

• High School diploma or equivalent.
• Bachelor's degree in social work, psychology or related field preferred.
• Valid Driver's License.
• SSW License preferred.
• 12 months of experience in social service programs preferred.
• Criminal background check clearance required.

Responsibilities

• Provide mobile crisis assistance and treatment to community members in mental health or substance use crises.
• Facilitate crisis resolution while maintaining client dignity, self-direction, and personal growth.
• Coordinate high-acuity care and provide flexible support during emergencies.
• Assist with Crisis Stabilization Center needs.

Skills

Compassion

Integrity

Calm under pressure

Communication

Accountability

Professional boundaries

Teamwork

Willingness to learn

Empathy

Education

Bachelor's degree preferred

Job description

Starting Rate:$18.67/hour (+DOE/Licensure) | POSTING CLOSES TUESDAY, SEPTEMBER 8, 2026 AT 8:00 A.M. MT

Our Mobile Crisis On-Call Team (MCOT) Case Manager provides mobile crisis support and treatment to community members experiencing a mental health crisis or SUD crisis. This role serves as a mental health first responder taking 988 calls to support our community.The goal is to help people work through a crisis while maintaining their dignity, independence, and personal growth, while also helping reduce unnecessary Emergency Room visits and the demand on law enforcement.

We Are Looking For Someone Who:

• Has integrity, lived experience and compassion.
• Treats everyone with respect and dignity.
• Can stay calm and positive during a crisis.
• Is dependable, responsible, and professional.
• Communicates well and works as part of a team.
• Can make good decisions under pressure.
• Maintains appropriate professional boundaries.
• Is patient, understanding, and nonjudgmental.
• Is willing to learn and accept feedback.
• Takes accountability for their actions.
• Genuinely wants to help people in difficult situations.

About Us

Serving our community since 1986, Southwest Behavioral Health Center (SBHC) is dedicated to providing stability and dignity to individuals facing mental health or substance use disorders. We pride ourselves on a mission-driven approach that fosters recovery and resilience through compassionate, high-quality care.

Role Overview

The Mobile Crisis Outreach Team (MCOT) Case Manager, operating out of the Crisis Stabilization Center (CSC), provides critical treatment and mobile crisis response to Washington and Kane Counties. This role is essential in delivering high-acuity client care while reducing the load on emergency rooms and first responders.

• Provide mobile crisis assistance and treatment to community members in mental health or substance use crises.
• Facilitate crisis resolution while maintaining client dignity, self-direction, and personal growth.
• Coordinate high-acuity care and provide flexible support to meet program and client needs during emergencies.
• Assist with the Crisis Stabilization Center needs

Performance Expectations

• Complete all clinical documentation in the Electronic Health Record (EHR) within 24 hours of service.
• Collaborate effectively within an interdisciplinary team, coordinating closely with nursing, peer support, law enforcement, and psychiatrists.

Ideal Candidate

• Demonstrates integrity, compassion, and professional boundaries.
• Maintains composure and a positive attitude during high-pressure crises.
• Effective communicator and collaborative team player.
• Accountable, nonjudgmental, and open to continuous learning/feedback.

Minimum Qualifications

• Education: High School diploma or equivalent. Graduation from a college or university with a bachelor's degree in social work, psychology or a related field preferred,
• Licensure: Valid motor vehicle Driver's License (equivalent to Utah Class D)
• Licensure: Social Service Worker (SSW) License preferred
• Experience: Twelve months (12 mo.) of working in social service programs preferred.
• Requirements: Ability to pass a criminal background check and hold a current driver's license.

Schedule

This position features a distinctive "7 days on, 7 days off" rotation, alternating with another Case Manager to provide maximum time off.

• Shift: Thursday 2:00 PM to the following Wednesday 2:00 PM.
• Breakdown: 70 hours on-site and 49 hours on-standby per rotation.
• Compensation: This role offers a competitive base salary plus a full benefits package.
• Flexibility: Must be available for emergencies as requested by the program.

We offer a comprehensive benefits package designed to support your long-term well-being:

• URS Retirement (pension plan) with up to 3% employer match into 401k/457b.
• High-deductible medical plan with generous employer contribution.
• 100% employer-funded dental premiums.
• Paid holidays, vacation, and sick leave.
• Recognition: Our "PIE" (Performance, Innovation, Excellence) program to regularly recognize staff contributions.