McEvoy Outlet Sales Associate

McEvoy Ranch; Petaluma (CA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

PTO

Paid holidays

Health benefits (medical and dental)

401(k) plan with company match

Job summary

McEvoy Ranch in Petaluma, CA seeks an Outlet Sales Associate to run the store and drive sales while delivering exceptional customer service. You will manage the POS, familiarizing yourself with our olive oil, wines, and culinary products, and communicate the Ranch story to guests.

The role is part-time (30 hrs/week), with benefits including PTO, holidays, health benefits, and a 401(k) match. Schedule: Wed–Sun, 10:45–4:45, $22–$24/hr depending on experience.

Qualifications

• Experience in a retail, body care, or food & wine environment is preferred.
• Ability to work autonomously in a small, single-employee store.
• Proficiency with Shopify and basic computer/software tools.
• Excellent customer service and communication skills.
• Comfort with handling cash and daily reporting.

Responsibilities

• Run and own opening/closing of the retail store and assist customers during business hours.
• Drive monthly and annual sales goals and maintain brand standards.
• Manage the POS and a large SKU catalog with Shopify knowledge.
• Ensure outstanding customer experience and resolve inquiries promptly.
• Maintain knowledge of products, promotions, and experiences to tell the McEvoy Ranch story.
• Stock merchandise and keep shop aesthetics clean per SOPs.
• Balance daily cash sales and reconcile end-of-day reports.

Skills

Customer service

Sales

Autonomy

Communication

Attention to detail

Energy

Education

High School Diploma or GED

Tools

Shopify

POS systems

Microsoft Office

Job description

Description

Did you know McEvoy Ranch has a store in downtown Petaluma in the up-and-coming Riverfront area?

McEvoy Ranch, the award-winning olive oil producer located in Petaluma, California, recently opened a warehouse outlet, selling discontinued and overstocked items. This location is in addition to its Tasting Room on Red Hill Road. The 400-square-foot warehouse outlet, located at 425 First St., was established based on the popularity of the Ranch store’s annual warehouse sale. The outlet sells products up to 40% less than current stock pricing. The products featured in the outlet include:

• Olive Oil
• Wines
• Culinary Products
• Olive Oil Beauty Products
• Merchandise

Nestled in the Petaluma Gap region, McEvoy Ranch stems from the late Nan Tucker McEvoy’s love of Italian culture. Today, the second and third generations of the McEvoy Family own the company and carry on the tradition that Mrs. McEvoy started over 30 years ago, by producing California's best organic extra virgin olive oil.

Located 30 miles north of the Golden Gate Bridge in the rolling hills of Petaluma, McEvoy Ranch is a 550-acre working, organic Ranch committed to good land stewardship and sustainable farming practices. The Ranch is home to 57 acres of Tuscan olive trees nestled amongst natural ponds, hiking trails, coastal fog, and native wildlife.

Requirements

The Outlet Sales Associate will be a crucial member of the McEvoy Ranch team, responsible for the Outlet store's operation to ensure exceptional customer service and achieve aggressive sales goals while keeping within the brand's standards. The Outlet Sales Associate will implement plans to maximize sales through merchandising, strong customer service skills, inventory management, and a passion for high-quality products.

POSITIONS DETAILS

This regular 30 hour per week, part-time position is eligible for company benefits, which include PTO, paid holidays, health benefits (medical and dental), and a 401(k) plan with company match.

The work schedule is currently Wednesday through Sunday, from 10:45 to 4:45. Pay range: $22 to $24 per hour, depending on experience.

In this role you will:

• Be comfortable in a small, single employee, retail setting where you essentially run and “own” the opening and closing of the retail store and operate as the salesperson during business hours, helping customers make informed purchases of our award-winning products.
• Drive monthly and annual sales goals and objectives.
• Manage the POS with 100% accuracy with an extensive SKU catalog and become a team expert on Shopify.
• Ensure the highest level of customer experience is provided to all customers, internally and externally.
• Gain and maintain knowledge of all McEvoy products, promotions, and experiences enabling you to effectively communicate the McEvoy Ranch story and encourage return visits to both the Outlet store and the Tasting Room at the Ranch.
• Professionally respond to customer inquiries via email and phone, providing prompt resolution to customer concerns or issues.
• Stock merchandise and clean as necessary to maintain retail shop aesthetics per brand standards and SOPs.
• Balance daily cash sales and reconcile discrepancies with no errors. Produce end-of-day reports.

REQUIREMENTS

MINIMUM QUALIFICATIONS

To be eligible for this position, the applicant must meet the minimum qualifications.

EDUCATION

High School Graduate or General Education Degree (GED)

RELEVANT EXPERIENCE

Minimum of 2 years of related experience in a retail, body care, or food & wine environment, with specialty retail experience a plus.

COMPUTER SKILLS

Proficient with Microsoft Office Suite Email & Internet / Sales & Inventory Management Software, and Point of Sale systems. Experience with Shopify is a plus.

QUALIFICATIONS, SKILLS AND CAPABILITIES

• Knowledge of customer service principles and processes
• Ability to work autonomously and as part of a team
• Ability to demonstrate initiative, judgment, and resilience
• Effective verbal communication skills
• Detailed oriented with a high level of accuracy
• Must have an aptitude for sales
• Ability to bring energy to the performance of a task

PHYSICAL DEMANDS/WORKING CONDITIONS

• Must be able to sit, stand, walk extensively throughout the work shift, ability to reach outward, reach above shoulder, bend, and use hands and fingers frequently
• Occasionally must be able to squat or kneel
• May occasionally lift or push up to 50lbs.