MBO Director

Samsung Electronics; Plano (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

Samsung Electronics America, Inc. seeks a seasoned MBO Director to lead the end-to-end enterprise MBO framework, policy, and governance across SEA lines of business. Build new capabilities and partner with senior leadership during a transition to AI-enabled processes.

You will manage MBO team members, design scorecards, and calibrate targets, while driving consistency and strategic alignment across the organization.

Qualifications

• 12+ years of directly related experience in performance management, corporate strategy, financial planning & analysis, or business operations.
• Strong analytical skills with the ability to translate data and stakeholder feedback into scorecard design, policy, and process recommendations.
• Excellent executive communication and stakeholder management skills; comfortable operating across multiple Businesses and senior leaders with differing priorities.
• Proven track record of operating in a matrixed organization, leading cross-functional teams, and driving strategic initiatives.
• Experience with MBO / performance management systems (e.g., Varicent) or enterprise scorecard / KPI platforms.
• Familiarity with applying AI or automation to performance management, data validation, or reporting processes.

Responsibilities

• Partner closely with HR to lead the enterprise MBO operating plan, rules, and policy functions, elevating MBO to a high-value strategic capability.
• Design and govern the enterprise scorecard, including KPI structure, weighting, and priorities through the organization.
• Lead target-setting methodology development and target calibration, ensuring difficulty and rigor of targets are reviewed, challenged, and consistent across Lines of Business (LOB)
• Translate executive feedback into concrete improvements to plan structure, KPI design, and communication cadence.
• Direct the shift from manual, business-specific data collection and validation to AI- and system-driven, exception-based management.
• Analyze and identify opportunities to upgrade current system infrastructure with AI and other new technologies to improve efficiency and effectiveness.
• Set standards for automated validation, data integration, scoring, dashboarding, and workflow / exception management delivered by the MBO Operations & Analytics Manager.

Skills

MBO strategy

KPI design

Stakeholder mgmt

Target calibration

AI in PM

Performance systems

Education

Bachelor’s or Master’s Degree in Business, Finance, Economics, or related field

Tools

Varicent

Job description

Position Summary

Job Description Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

The MBO Director will lead SEA’s MBO team. This role will own the enterprise MBO framework end-to-end strategy, policy, scorecard design, target-setting methodology, and governance across all SEA lines of business. The role will be responsible for managing and developing MBO Team members, and represents MBO with the Leadership Committee and senior stakeholders across the enterprise.
This is a build role as we redesign the MBO plan to increase its effectiveness in driving our business, as well as rebuild our processes to leverage AI and other new technologies to increase efficiency. The successful candidate will stand up new capabilities and will partner closely with senior leadership during a transition period as the function is redesigned and rebuilt.

Role and Responsibilities

Roles & Responsibility

[Plan Strategy, Governance & Management]

• Partner closely with HR to lead the enterprise MBO operating plan, rules, and policy functions, elevating MBO to a high-value strategic capability.
• Design and govern the enterprise scorecard, including KPI structure, weighting, and priorities through the organization.
• Lead target-setting methodology development and target calibration, ensuring difficulty and rigor of targets are reviewed, challenged, and consistent across Lines of Business (LOB)
• Translate executive feedback (transparency, simplicity, and consistency concerns raised across MX, CE, eCom, Retail, Networks, Care, and People) into concrete improvements to plan structure, KPI design, and communication cadence.

[Modernization & Systems Oversight]

• Direct the shift from manual, business-specific data collection and validation to AI- and system-driven, exception-based management.
• Analyze and identify opportunities to upgrade current system infrastructure with AI and other new technologies to improve efficiency and effectiveness.
• Set standards for automated validation, data integration, scoring, dashboarding, and workflow / exception management delivered by the MBO Operations & Analytics Manager.

Skills and Qualifications

Qualifications

• Bachelor’s or Master’s Degree in Business, Finance, Economics, or related field
• 12+ years of directly related experience in performance management, corporate strategy, financial planning & analysis, or business operations, including experience designing or governing enterprise-wide performance/incentive programs.
• Strong analytical skills with the ability to translate data and stakeholder feedback into scorecard design, policy, and process recommendations.
• Excellent executive communication and stakeholder management skills; comfortable operating across multiple Businesses and senior leaders with differing priorities.
• Proven track record of operating in a matrixed organization, leading cross-functional teams, and driving strategic initiatives.
• Strong analytical skills with experience in data analysis and business performance evaluation.
• Excellent communication and presentation skills, with the ability to interact effectively with senior leadership.
• Experience with MBO / performance management systems (e.g., Varicent) or enterprise scorecard / KPI platforms.
• Familiarity with applying AI or automation to performance management, data validation, or reporting processes.

#LI-HM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.