Job Title
MBA & Professional Education Staff Director
Department
Associate Dean Education Excellence
Worker Type
Temporary (Fixed Term)
Pay Type
Salary
Benefit Eligible
Yes
Job Description Summary
The MBA & Professional Education Staff Director providesstrategic leadership for the MBA program and tailored professionaleducation with a primary focus on corporate partnerships, externalengagement, enrollment growth, and program development. TheDirector serves as the primary external-facing representative forthe MBA program and professional education by developingrelationships with companies, executives, HR and talent leaders,alumni, professional organizations, and community partners toexpand the reach of the MBA program and professional education andcreate new opportunities for enrollment and engagement forboth.
In addition to external relationship development, the Directorprovides overall leadership for recruitment and enrollment, student success, marketing direction, and program operations. The Directoralso works with the Associate Dean for Education Excellence and the MBA & Professional Education Faculty Director on the strategy for MBA certificates, degrees, and tailored professional education.The MBA & Professional Education Staff Director directlysupervises the MBA Program Assistant Director – Student Experience and provides support for student experience responsibilities as needed.
Job Description
Duties and Responsibilities:
1. Corporate Partnerships and External Engagement – PrimaryResponsibility
- Serve as the primary external-facing leader and ambassador forthe MBA certificates, MBA degree, and tailored professionaleducation engagements.
- Identify, develop, and manage ongoing relationships withorganizations (companies, healthcare providers, universities thatdon’t have MBA programs, etc.), executives, alumni, andprofessional networks to generate MBA prospects, enrollmentopportunities, tailored professional education opportunities, orother mutually beneficial opportunities.
2. MBA Strategy, Growth, and Program Leadership
- Work with the Associate Dean for Education Excellence and MBA& Professional Education Faculty Director to develop strategicdirection and vision and strategies for the MBA program andtailored professional education that emphasize program quality,growth, enrollment, revenue, market positioning, and studentsuccess.
- Establish annual targets and priorities for the MBA program andprofessional education engagements related to enrollment, corporateengagement, recruitment, retention, student experience, and programdevelopment that are based on market trends, economic andcompetitive forces, employer needs, and student demand.
3. Enrollment Management and Recruitment Leadership
- Develop and oversee the overall MBA recruitment and enrollmentstrategy and measurable outcomes, focusing on the following keypopulations: working professionals, early- and mid-careerprofessionals, Miami University alumni, Miami undergraduatestudents (who can earn one MBA certificate prior to graduation),corporate employees, career changers and emerging leaders.
- Work closely with MBA Program Assistant Director and Universityadmissions, marketing, and enrollment management teams to identifyprospective students via recruitment funnel to application, atwhich point the Assistant MBA Director – Student Experience assumesprimary responsibility for managing student experiences.
4. Marketing and Market Positioning
- Provide strategic direction for the MBA program marketing andcommunications across multiple channels designed to reach targetedmarket segments that reflect employer needs, career outcomes,program flexibility, and the value of Miami MBA certificates, MBAdegrees, and tailored professional education.
- Collaborate with University marketing and communications teamson campaigns, website content, digital marketing, email, socialmedia, recruitment materials, and events.
5. Oversight of MBA Assistant Director – StudentExperience
- Provide oversight and coaching of the Assistant Director –Student Experience, including providing assistance as needed.
- Serve as the escalation point for complex student, academic,faculty, or operational issues that require Director-levelinvolvement or resolution.
6. Budget, Data, and Program Performance
- Participate in development and management of the MBA programand tailored professional education budget and recommendinvestments that support corporate engagement, recruitment,enrollment growth, marketing, and student success.
- Track and report on key performance indicators (e.g.,applications, admissions, yield, enrollment, retention, graduation,course enrollment, corporate engagement, and revenue), monitorprogram expenses and evaluate return on investment.
7. Alumni and Business Community Engagement
- Develop meaningful relationships with MBA alumni that engagethem as ambassadors and referral sources and create opportunitiesfor alumni to participate in mentoring, networking, recruitment,corporate outreach, and student activities.
- Build an alumni and organizational network that strengthens theMBA program and creates tailored professional educationopportunities
Minimum Qualifications:
- Master’s degree and at least five (5) years of relevantprofessional experience; OR a bachelor’s degree and at least eight(8) years of relevant professional experience.
- Relevant experience in graduate or professional education,enrollment management, business development, corporate relations,marketing, or a related field.
- Experience developing and managing relationships withemployers, executives, professional organizations, alumni, or otherexternal stakeholders.
- Experience leading, supervising, or managing professionalstaff.
Preferred Qualifications:
- Master’s degree in business, education, marketing, management,or a related field, with preference given to candidates holding anMBA.
- Experience working with MBA, graduate, executive, professional,or continuing education programs.
- Experience working in higher education, particularly ingraduate or professional education.
- Experience recruiting and enrolling working professionals oradult learners.
- Experience developing corporate partnerships, customizededucation programs, executive education, or workforce developmentinitiatives.
- Experience engaging alumni as ambassadors, referral sources,mentors, or corporate connectors.
- Experience working with senior executives, corporate humanresources or talent-development leaders, or other organizationaldecision-makers.
- Experience leading cross-functional teams or initiatives withina complex organization.
Required Knowledge, Skills, and Abilities:
- Knowledge of the MBA market, adult and professional learners,and the competitive landscape for graduate business education.
- Strong oral, written, interpersonal, and presentationskills.
- Ability to build, cultivate, and sustain productiverelationships with a wide variety of internal and externalstakeholders.
- Ability to use data and performance metrics to informdecisions, evaluate outcomes, and recommend improvements.
- Ability to work collaboratively across organizational units andcoordinate initiatives involving multiple stakeholders.
- Ability to exercise sound judgment, manage competingpriorities, and independently advance projects andinitiatives.
- Ability to lead and motivate professional staff andcross-functional teams.
Required Application Documents
resume/CV, cover letter
Additional Information
A criminal background check is required. All campuses are smoke-and tobacco-free campuses.
This organization participates in E-Verify.
Remote Work
For positions that are approved for remote work: Remote work is nota right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement
MiamiUniversity is a scholarly community whose members believe thata liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.