MB-Lead Product Designer

Bonterra; United States; On-site; USD 109,000 - 140,000; Full time

Job summary

Bonterra in the United States is seeking a Lead Product Designer to own the Mobilize experience and shape design across the product suite. You will work closely with product managers and engineers to drive decisions that stand up to real user needs.

You will mentor designers, ensure accessibility, and craft high-quality interfaces, including AI-enabled features, to help campaigns engage voters and organizers effectively.

Qualifications

• 8+ years of product design experience with end-to-end ownership.
• Ability to design for AI functionality and use AI pattern libraries.
• Fluency in interaction design and visual craft with high fidelity.
• Experience shaping product strategy alongside PMs and engineers, influencing decisions upstream of execution.
• Strong research foundation: usability testing and data-driven decisions.
• Clear, confident communication with stakeholders at all levels, defending design choices.
• Inclusive design and accessibility (WCAG)
• Comfortable integrating AI tools like Claude, V0, and FigmaMake into your workflow.

Responsibilities

• Own end-to-end design for a flagship product, from framing through launch and iteration.
• Shape design direction across the product suite, establishing patterns and quality.
• Partner with product and engineering leadership to influence roadmap decisions.
• Translate ambiguous problems into clear, scalable design solutions for legacy UI and AI features.
• Drive research and usability testing to ground decisions in evidence.
• Set and maintain a high bar for interaction quality, visual craft, and accessibility across all ships.
• Contribute to and evolve shared design systems and components at scale.
• Mentor designers and model lead-level thinking in critique and strategy.

Skills

Product design

AI design

Design systems

Cross-functional collaboration

Accessibility (WCAG)

Mentoring

Frontend basics (HTML/CSS)

Tools

Figma

Claude AI

V0

Job description

US Salary: $109,000-$140,000

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

As a Lead Product Designer at NGP VAN, you'll own the experience of Mobilize, one of our flagship products, while shaping design direction across the broader product suite. This is a role for someone who operates at both levels: sharp enough to execute with craft and conviction, strategic enough to influence product direction before the designs are made. You'll work closely with product managers, engineers, and cross-functional partners to drive decisions that hold up, not just look good in review. Your work will reach millions of users, people running campaigns, organizing communities, and turning out voters. You'll work on products that help campaigns win, movements grow, and voters get heard. At NGP VAN, we're building the platform for democracy. The work is meaningful, the team is sharp, and there's real room to make your mark.

Essential Position Functions and Responsibilities

• Own end-to-end design for a flagship NGP VAN product, from early problem framing through launch and iteration.
• Shape design direction across the NGP VAN product suite, establishing patterns and raising the quality bar beyond your primary product.
• Partner with product and engineering leadership to influence roadmap decisions, not just execute them.
• Translate ambiguous, complex problems into clear, scalable design solutions that hold up under real user pressure for both legacy product UI and AI innovation.
• Drive research and usability testing to ground decisions in evidence, and champion that standard across the team.
• Set and maintain a high bar for interaction quality, visual craft, and accessibility across everything you ship.
• Contribute to and evolve shared design systems and components that scale across products.
• Mentor designers and model what lead-level thinking looks like in critique, strategy, and execution.

Requirements

• 8+ years of product design experience with a portfolio demonstrating end-to-end ownership of complex, multi-surface experiences.
• Comfortable with designing for AI functionality and working with an AI pattern library across products.
• Fluency in interaction design and visual craft, with a high bar for quality at every level of fidelity.
• Proven ability to work within and contribute to design systems, creating solutions that scale beyond your immediate product.
• Experience shaping product strategy alongside PMs and engineers, influencing decisions upstream of execution.
• Strong research foundation: you know when to run a usability test, when to use existing data, and how to turn findings into action.
• Clear, confident communication with stakeholders at all levels, including the ability to defend and adapt decisions under scrutiny.
• Deep commitment to inclusive design, accessibility (WCAG), and ethical use of AI.
• Comfortable integrating AI tools like Claude, V0, and FigmaMake into your workflow.

Preferred Skills

• Familiarity with front-end principles (HTML/CSS) that helps you partner more effectively with engineering.
• Experience mentoring designers through critique, feedback, and modeling senior-level thinking.

Contractual Details

This position is part of a bargaining unit represented by CWA Local 1400, 2336 or 13000. At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

Our Culture

At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year.

At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact.

Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms.

Pay is determined by location, skills, experience, and education, and is one part of Bonterra’s total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.

For too long, the people behind the scenes of social good have used cumbersome paper and spreadsheets or outdated technology created for sales teams to report on outcomes for their organizations—methods and tools that reduce the amount of time they could spend doing good, fail to uncover valuable insights and details around outcomes of their good work, and even lead to disengagement and turnover. At Bonterra, we’re changing that. We work with nonprofit organizations, public agencies, corporations, philanthropic organizations, and foundations to help connect with donors and volunteers, distribute grants and funds, drive fundraising and grant acquisition, manage casework, and measure outcomes and impact. Today, Bonterra’s technology enables over 15,000 nonprofit organizations do more good and powers more than 50% of the Fortune 100’s philanthropic giving efforts. We exclusively cater to the unique needs of social good organizations with intuitive technology, powerful analytics, and easy-to- use reporting. Quite simple: We power those who power social impact.