Mazda Sales Manager - Automotive

Ourisman Mazda; Maryland City (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Disability insurance (short and long)

401(k) plan with company match

Paid time off and holidays

Professional development opportunities

Job summary

Ourisman Automotive Group is seeking a Sales Manager to drive growth in its expanding sales department while delivering exceptional customer experiences. The ideal candidate will thrive in a fast-paced, professional environment.

Responsibilities include guiding clients through the sales process, understanding their needs, mastering vehicle features and technology, delivering personalized experiences, and sustaining CRM-driven follow-up to build lasting relationships.

Qualifications

• Proven ability to lead a sales team and drive growth.
• Excellent verbal and written communication and active listening.

Responsibilities

• Welcome and assist clients as they arrive on the lot, guiding them through the sales process.
• Engage with clients to understand their needs and help them find a vehicle.
• Be the go-to expert on vehicle features, packages and technology.
• Personalize the vehicle delivery experience and explain operating features.
• Maintain follow-up with clients via CRM.

Skills

Sales management

Customer engagement

CRM experience

Product knowledge

Effective communication

Tools

CRM software

Job description

Ourisman, Trusted Tradition

Here’s to those who think differently. The ones who think that a car dealership’s first priority should be the guest. Such a candid idea could only come from Ourisman. Because we’re forward thinking, just like the communities we serve. Individuals who won’t be constrained by how things \"have always been done\", but instead strive to do things \"how they could be done\" and \"how they should be done.\" It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a passionate Sales Manager to drive growth in our expanding sales department while delivering exceptional customer experiences. The ideal candidate will excel in a dynamic, fast-paced, and professional environment.

More about the role

• Welcome and assist clients as they arrive on the lot, guiding them through the sales process.
• Engage with clients to understand their needs thoroughly and assist them in finding a vehicle that meets their preferences.
• Be the go-to expert on all vehicle features, optional packages, and the latest technology.
• Personalize the vehicle delivery experience, ensuring clients are familiar with its operational features.
• Maintain consistent follow-up with clients through the dealership’s Customer Relationship Management (CRM) system.

What we look for

• Maintain a positive, energetic attitude throughout the workday.
• Ability to quickly learn and adapt to new technologies.
• Present a professional, well-groomed appearance.
• Strong verbal and written communication; excellent active listening skills.
• Able to work effectively in a team environment.
• Hold a valid driver’s license with a driving record that meets dealership standards.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.