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Join MGM Resorts as a Host Person, where you'll be the first point of contact for guests at our renowned establishments. Your role will involve greeting guests, handling reservations, and ensuring high standards of service and cleanliness. This position requires great communication skills and the ability to adapt to varying shifts, including weekends and holidays.
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To entertain the human race_** .
**PRIMARY PURPOSE:**
It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
+ Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant Greet guests promptly as they enter the restaurant
+ Answer phones, keep accurate count of reservations and handle reservation book
+ Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
+ Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
+ Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
+ Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
**MINIMUM REQUIREMENTS:**
+ Work varied shifts, to include weekends and holidays
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com