Matter Maintenance Specialist

Gordon Rees Scully Mansukhani, LLP; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

A law firm in the United States is seeking a Matter Maintenance Specialist to manage client updates and ensure accurate records. The ideal candidate has a minimum of 2 years of experience in a law firm, possesses strong project coordination skills, and is proficient with legal software. You will monitor maintenance requests, process updates, and collaborate with billing teams. This role is crucial for maintaining compliance and accuracy in firm operations.

Qualifications

• Minimum of 2 years of relevant experience in a law firm.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong project coordination skills, with enterprise-wide support experience being a plus.

Responsibilities

• Monitor and manage incoming maintenance requests through ticketing systems.
• Process updates to existing client and matter records, ensuring accuracy.
• Collaborate with billing and finance teams to ensure accuracy of billing requirements.

Skills

Team collaboration

Prioritization

Project coordination

Proficiency with legal software

Tools

Legal and business intake platforms

Research tools

Job description

A company is looking for a Matter Maintenance Specialist to manage and process client and matter updates.

Key Responsibilities

• Monitor and manage incoming maintenance requests through ticketing systems
• Process updates to existing client and matter records, ensuring accuracy and compliance
• Collaborate with billing and finance teams to ensure accuracy of billing requirements

Qualifications

• Minimum of 2 years of relevant experience in a law firm
• Prior law firm or financial analysis experience preferred
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Proficiency with legal and business intake platforms and research tools
• Strong project coordination skills, with experience supporting enterprise-wide initiatives being a plus