MatrixCare EHR Clinical Informatics Specialist

NHC HealthCare, Charleston; Murfreesboro (TN); On-site; USD 85,000 - 105,000; Full time

Job summary

National HealthCare Corporation seeks an IT Clinical Informatics Analyst to support MatrixCare across the enterprise, with a strong clinical focus and collaboration across departments including operational, financial, compliance, reporting, training, and IT.

The role emphasizes clinical documentation standardization, data quality, governance involvement, and coordination of implementations, upgrades, and go-lives within multiple locations.

Qualifications

• Active, unrestricted RN or LPN license is required.
• Hands-on MatrixCare EHR experience in a clinical, informatics, training, support, or operational role is required.
• Knowledge of nursing documentation, medication and treatment workflows, care planning, and assessments.
• Strong analytical, troubleshooting, communication, and teamwork skills.
• Ability to manage multiple priorities and work effectively with clinical, operational, vendor, and IT teams.
• Experience supporting MatrixCare in skilled nursing, long-term care, senior care, or a multi-facility healthcare organization is preferred.

Responsibilities

• Serve as a clinical and functional subject matter expert for MatrixCare and the workflows it supports.
• Serve as a MatrixCare liaison across clinical, operational, financial, compliance, reporting, training, and IT departments.
• Support MatrixCare configuration, enhancements, upgrades, forms, assessments, and reports.
• Develop requirements and test scripts; coordinate testing before changes are released.
• Support implementations, upgrades, go-lives, training, and post-go-live activities.
• Investigate escalated clinical application issues and coordinate with internal teams and MatrixCare through resolution.
• Follow NHC policies related to HIPAA, privacy, security, system access, and protected health information.
• Promote consistent clinical documentation and standardized MatrixCare workflows across NHC locations.
• Assist with clinical reporting and data quality by helping review and validate MatrixCare information.
• Participate in EHR governance, prioritization, change control, and release planning.
• Perform other duties related to MatrixCare and enterprise clinical systems as assigned.

Skills

Analytical skills

Troubleshooting

Communication

Teamwork

Multitasking

Education

RN or LPN license

Tools

MatrixCare

Job description

National HealthCare Corporation seeks an IT Clinical Informatics Analyst to support MatrixCare across the enterprise, with a strong clinical focus and collaboration across departments including operational, financial, compliance, reporting, training, and IT.

The role emphasizes clinical documentation standardization, data quality, governance involvement, and coordination of implementations, upgrades, and go-lives within multiple locations.