Maternal Health Navigator

CINQCARE; Buffalo (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with Employer Match

Comprehensive Medical Plan

Dental & Vision Coverage

Employer-Paid Insurance (Life/STD/LTD)

Generous Paid Time Off

CME Allowance for Providers

Commuter Benefits

Mileage Reimbursement

Job summary

Care Medical Practice seeks a Maternal Health Navigator to support the Healthy Start Buffalo program through administrative coordination, enrollment navigation, and data-quality duties. You will help connect families to services and ensure program requirements are met.

You will collaborate with Healthy Start staff, maternity clinical teams, and community partners to ensure accurate documentation, timely referrals, and smooth operations in a fast-paced, community-based setting.

Qualifications

• Bachelor’s degree in Public Health, Human Services, Health Administration, Social Work, or related field or equivalent experience.
• 3–5 years in healthcare, maternal health, or community program setting.
• Experience with intake, enrollment, scheduling, referrals, or program coordination.
• Strong interpersonal and communication skills, respectful engagement with participants and families.
• Demonstrated organizational skills in a fast-paced environment.
• Proficiency with Microsoft Office; MEDENT or similar EHR is preferred.
• Familiarity with maternal/infant health services and community resources.
• Ability to maintain accurate documentation and support HRSA grant reporting.

Responsibilities

• Support daily operations of Healthy Start Buffalo program, including administrative coordination.
• Handle participant intake, enrollment initiation, and follow-up for referrals.
• Assist with resource navigation, focusing on scheduling transportation for appointments.
• Manage inbound/outbound participant communications for scheduling and engagement.
• Coordinate with care teams to support triage and service connections.
• Maintain participant records across required systems (e.g., MEDENT).
• Support data quality and HRSA reporting requirements.
• Prepare and distribute program materials; participate in outreach events.
• Attend meetings and provide admin or documentation support.
• Conduct outreach to group education participants.

Skills

Interpersonal skills

Organizational skills

Communication

MS Office

Data entry

Education

Bachelor’s degree or equivalent experience in Public Health / Health Admin / Social Work

Tools

MEDENT

Job description

Why Join Care Medical Practice?

Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality not a burden every single day. Join us in creating a better way to care.

Position Overview

The Maternal Health Navigator supports daily operations of the Healthy Start Buffalo maternal health program, providing administrative support, participant engagement, intake and enrollment navigation, data quality support, transportation navigation, and community outreach. The role works closely with Healthy Start staff, maternity clinical teams, and community partners to ensure smooth program operations, accurate documentation, and timely connection of families to services in alignment with HRSA requirements.

Key Responsibilities

• Support daily operations of the Healthy StartforBuffalo maternal health program, including administrative coordination
• Conduct participant intake, enrollment initiation, and follow-up for member referrals
• Assist with resource navigation, with a focus on scheduling transportation for member appointments
• Manage inbound and outbound participant communications related to scheduling, referrals, and engagement
• Coordinate with Healthy Start care coordination staff and maternity clinical teams to support appropriate triage and service connection
• Maintain accurate participant records and documentation across required systems (e.g., MEDENT and outreach tracking tools)
• Support data quality and compliance activities related to HRSA reporting and partner submissions
• Prepare and distribute program and educational materials as directed
• Participate in community outreach events, tabling, and partner engagement activities
• Attend meetings and provide administrative or documentation support as requested
• Conduct outreach to group-based education participants

Required Qualifications

• Bachelor’s degree in Public Health, Human Services, Health Administration, Social Work, or a related field; or equivalent relevant experience
• Minimum of 3–5 years of experience in a healthcare, maternal health, or community-based program setting
• Experience with participant intake, enrollment, scheduling, referrals, or program coordination
• Strong interpersonal and communication skills, with the ability to engage participants and families respectfully and effectively
• Demonstrated organizational skills and attention to detail in a fast-paced environment
• Proficiency with Microsoft Office applications; experience with MEDENT or similar electronic health record systems preferred
• Familiarity with maternal and infant health services, community resources, and referral coordination
• Ability to maintain accurate documentation and support data quality requirements for grant-funded programs

The working environment and physical requirements of the job include:

Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required.

In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Equal Opportunity & Reasonable Accommodation Statement

Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Our Benefits

Financial Well-being

• Competitive Compensation:We offer competitive salaries to attract and retain the best talent.

• 401(k) with Employer Match:Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage:Maintainyour oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time

Additional Perks

• Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.