Materials Services Department - Materials Services Associate

Illinois; River Forest (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

River Forest Public Library is seeking a part-time Materials Services Associate to support the Materials Services Manager at the library desk. You will handle circulation tasks, assist patrons, process holds and renewals, balance cash, and help with interlibrary loan duties.

The position requires a High School Diploma and cash handling experience, along with proficiency in Microsoft Office. Flexibility for weekdays, evenings, and at least two weekend shifts per month is needed.

Qualifications

• Computer literate and experience with Microsoft Office.
• Ability to arrange alphabetically and numerically.
• Ability to lift and retrieve materials and to push or pull carts.
• Good judgment and discretion in handling patrons and staff.

Responsibilities

• Assist with circulation tasks including checking in/out materials and handling renewals.
• Accept fines (cash and credit card) and balance cash register.
• Assist with holds, interlibrary loan, and card issuance.
• Open and close desk and support AV setup for meetings.
• Greet patrons, answer questions, and route calls as appropriate.

Skills

Microsoft Office

Alphabetical sorting

Numerical filing

Customer service

Education

High School Diploma

Cash handling experience

Paid Leave For All Workers policy

Job description

Description:

The Materials Services Associate is a part-time position under the supervision of the Materials Services Manager.

Responsibilities and Duties:

Responsibilities include working with the Materials Services Manager and other staff members to provide library services to the public at the Materials Services desk by:

• Understands and responds to the needs of library patrons by providing courteous, knowledgeable assistance in all aspects of circulation, including checking in and checking out library materials, collecting fines (cash and credit card), and handling renewals.
• Demonstrates effective communication skills in interpreting policies to the public.
• Checking the Circulation email and entering daily totals in appropriate spreadsheet, responding to patron requests, updating staff with information sent and printing and clearing the hold shelf.
• Balancing the cash register, entering totals in appropriate spreadsheets and replenishing cash in the register as needed.
• Searching for and placing holds on library materials.
• Issues and renews all library cards.
• Shelves all formats of library materials, shifting materials as necessary.
• Opens interlibrary loan bins, empties book drop(s).
• Assists with meeting room setup including AV setup and takedown.
• Check in materials; place items in transit/on hold for library patrons.
• Handles telephone inquiries and routes calls as appropriate.
• Goes through the library stacks to retrieve items for patrons and staff.
• Sorts incoming mail and routes to appropriate personnel.
• Other duties as assigned.

Necessary Knowledge, Skills, Abilities:

• Computer literate and experience with Microsoft Office.
• Ability to arrange alphabetically and numerically.
• Ability to reach, bend, lift and retrieve materials.
• Ability to show initiative, use good judgment in making decisions and exercise discretion with patrons and staff.
• Must be able to lift and carry at least 20 lbs. and push or pull carts loaded with library materials.
• Flexibility to work weekdays, evenings, and at least two weekend shifts a month.

Education/Qualification:

• High School Diploma is required.
• Cash handling experience is required.
• Paid Leave For All Workers time accrued at 1 hour per 40 hours worked

River Forest Public Library
735 Lathrop
River Forest , IL 60305

River Forest Public Library, Cook County