Material Solutions Coordinator, Bloomington, IL

Sonepar USA Inc; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Employer-paid short- and long-term-dis

Employer-paid life insurance forSpouse

Robust wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Crawford Electric Supply is seeking a Material Solutions Coordinator in Bloomington, IL. You will support daily material management programs, collaborate with branches, operations, sales, and supply chain, and ensure accurate inventory and efficient replenishment.

The role emphasizes vendor-managed inventory, onsite inventory, storeroom operations, and site services, with a focus on customer service and continuous improvement. This field-based position requires strong organizational skills.

Qualifications

• High school diploma or equivalent.
• 2+ years in inventory management, warehouse ops, customer service, material handling, or related field.
• Strong customer service, communication, organization, and time-management skills.
• Ability to work independently, manage multiple priorities in field-based environments.
• Knowledge of inventory practices, material handling, receiving, stocking, and replenishment.
• Proficiency with Microsoft Office; ability to learn ERP, inventory, scanning, reporting platforms.
• Valid driver's license and travel ability.

Responsibilities

• Serve as primary day-to-day contact for assigned customer locations and material programs.
• Build productive relationships with customer personnel, project teams, maintenance, purchasing, and Crawford partners.
• Respond to inventory questions and service requests with urgency and professionalism.
• Identify opportunities to improve material availability, productivity, visibility, and customer experience.
• Maintain inventory accuracy through cycle counting, auditing, replenishment, and discrepancy resolution.
• Monitor inventory levels and complete replenishment activities based on demand and service requirements.
• Identify stockouts and excess inventory and coordinate corrective action.

Skills

Customer service

Communication

Organization

Time management

Independent work

Prioritization

Field-based environment

Education

High school diploma or equivalent

Associate or bachelor's degree in business, supply chain, logistics, operations, or related field

Tools

ERP systems

Handheld scanners

Inventory software

MS Office

Reporting tools

Job description

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position: Material Solutions Coordinator

Location: Bloomington, IL

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

Adapt: Effectively embrace new situation and people

Dare: Appropriately challenge the status quo

Learn: Learn from others, from mistakes, and self-improve

Responsibilities

The Material Solutions Coordinator supports the daily execution and performance of Crawford's customer-facing material management programs. Working directly with customers, branch teams, Operations, Sales, Supply Chain, and the Material Solutions Manager, this role helps maintain inventory accuracy, material availability, efficient replenishment, and responsive service.

The coordinator supports Vendor Managed Inventory, consignment, onsite inventory, storeroom operations, site services, material staging, replenishment, jobsite logistics, and digital inventory visibility. Success requires strong customer service, attention to detail, dependable follow-through, and the ability to identify and resolve operational issues.

Customer Service & Relationship Support

• Serve as a primary day-to-day contact for assigned customer locations and material programs.
• Build productive relationships with customer personnel, project teams, maintenance teams, purchasing contacts, and Crawford partners.
• Respond to inventory questions, service requests, material needs, and operational issues with urgency and professionalism.
• Identify opportunities to improve material availability, productivity, visibility, and overall customer experience.

Inventory Management & Replenishment

• Maintain inventory accuracy through cycle counting, auditing, replenishment, transaction discipline, and discrepancy resolution.
• Monitor inventory levels and complete replenishment activities based on customer demand and established service requirements.
• Identify stockouts, excess inventory, slow-moving items, and inaccurate records, then coordinate corrective action.
• Support min/max reviews, item rationalization, inventory optimization, and continuous improvement activities.

Storeroom, Onsite & Site Services Operations

• Support onsite inventory, storeroom, consignment, and other material management programs.
• Receive, inspect, stock, label, organize, issue, stage, kit, and process returns in accordance with established procedures.
• Maintain clean, safe, organized, and efficient customer and Crawford-managed inventory areas.
• Coordinate material deliveries, job site requests, staging activities, and customer service requirements.

Technology, Reporting & Program Discipline

• Use inventory systems, handheld scanners, mobile devices, customer portals, dashboards, and reporting tools accurately and consistently.
• Maintain complete inventory records, replenishment of data, service documentation, and program files.
• Support KPI reporting and customer scorecards for inventory accuracy, fill rate, stockouts, productivity, and service performance.
• Escalate recurring issues, risks, and improvement opportunities to the Material Solutions Manager and appropriate partners.

Safety, Collaboration & Continuous Improvement

• Follow Crawford and customer safety requirements, standard operating procedures, and personal protective equipment expectations.
• Partner with Branch Operations, Customer Service, Sales, Supply Chain, and Digital Solutions to resolve issues and improve execution.
• Participate in site reviews, training, audits, program launches, and process improvement activities.
• Demonstrate accountability, adaptability, respect, and dependable follow-through in customer and team interactions.

Qualifications

Required

• High school diploma or equivalent.
• Two or more years of experience in inventory management, warehouse operations, customer service, material handling, distribution, construction support, manufacturing, or related field.
• Strong customer service, communication, organization, and time-management skills.
• Ability to work independently, manage multiple priorities, and respond effectively in a field-based environment.
• Working knowledge of inventory practices, material handling, receiving, stocking, and replenishment.
• Basic proficiency with Microsoft Office and the ability to learn ERP, inventory, scanning, reporting, and customer technology platforms.
• Valid driver license and ability to meet applicable company travel requirements.

Preferred

• Associate or bachelor's degree in business, supply chain, logistics, operations, or related field.
• Experience supporting Vendor Managed Inventory, consignment, storeroom, onsite inventory, kitting, or replenishment programs.
• Experience in electrical distribution, industrial supply, manufacturing, MRO, construction, or project-based environments.
• Experience with ERP systems, handheld scanners, inventory applications, reporting tools, or customer portals.
• Lean, continuous improvement, safety, or inventory management training.

Environment

This position is fieldbased, with work performed at customer locations, job sites, warehouses, and other assigned locations. Regular local travel between sites is required, with occasional overnight travel. The role involves a combination of driving, walking, standing, and hands on material handling, with work conducted in both indoor and outdoor environments depending on location. Regular use of company systems, mobile devices, and applications is required, and minimal desk time is expected, as the role is primarily active and operational in nature.

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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