Material Processor Lead (2nd Shift)

Assurant, Inc.; Mount Juliet (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a proactive and enthusiastic Distribution Lead to oversee day-to-day operations at a fast-paced hub. This role involves troubleshooting parcel issues, coaching team members, and ensuring smooth operations. The ideal candidate will thrive in a dynamic environment, demonstrating strong leadership and problem-solving skills. If you have a passion for logistics and a keen eye for detail, this opportunity offers a chance to make a significant impact in a collaborative team setting. Join a company that values initiative and teamwork, and help drive operational excellence.

Qualifications

• Prior experience in a warehouse or shipping environment required.
• Ability to learn and follow work instructions with attention to detail.

Responsibilities

• Distribute incoming product to operations teams and resolve parcel issues.
• Coach hub operators and manage hardware assets and supplies.

Skills

Attention to detail

Problem-solving

Coaching and motivating others

Team player

Initiative

Job description

Title : Distribution Lead

Location: Mt. Juliet, TN

Department Name: Device Operations

Reports To : Distribution Supervisor

Work Schedule: Monday - Thursday 4:30 PM - 3:00 AM CST

Summary: The Device Hub Lead is responsible for troubleshooting day-to-day operations of the hub and reacting quickly and appropriately to problems that occur with parcels at the hub including missing or extra parcels as well as damages. This position requires a proactive and enthusiastic self-starter with an interest in being part of a fast-paced and detail-oriented package sorting and courier handoff process. The Lead will coach hub operators and troubleshoot parcel and courier issues within an open team environment. She/he will perform management duties as delegated by leadership.

Essential Duties and Responsibilities:

• Distribute incoming product to operations teams
• Resolve parcel issues as they arise including missing or extra parcels as well as damages
• Directly responsible to fix issues in hubs immediately - exceptionally hands-on and responsive
• Manage hardware assets and supplies
• Prepare orders for shipping according to terms of customer’s purchase order
• Coordinate with production and hub counterparts to ensure smooth hand offs and fulfillment of operational goals
• Meet productivity goals and comply with quality standards
• Perform duties as delegated by management including shifting positions, substituting for operators, monitoring breaks and related tasks
• Provide coaching and constructive feedback to operators on a daily basis
• Exemplify a strong sense of urgency for team to follow

Requirements:

• Prior experience in a warehouse, shipping, receiving or related environment required
• Experience working with multiple stakeholders in a problem-solving environment
• Ability to learn and follow work instructions
• Excellent attention to detail
• Leads by example being one of the top performers in the department
• Demonstrated high energy and a positive attitude
• Highly-motivated self-starter who takes initiative and acts independently as appropriate
• Strong team player who will thrive in a start-up environment
• Demonstrated experience in coaching and motivating others

Physical Demands & Work Environment

• Work is performed in a typical warehouse environment with exposure to fluctuating temperatures, moderate to high levels of noise and forklift truck traffic
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day
• Ability to move/lift up to 35 lbs with or without accommodation
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• Requires prolonged computer use, close attention to detail and ability to interpret data and other information
• Requires predictable attendance with the ability to work overtime during peak season.