Material Handling Equipment Technician

The RealReal; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

$50 in monthly food credits

Employee Stock Purchase Plan

401(k) with company match

Medical, dental, and vision insurance

Paid parental leave

9 paid company holidays

18 paid time off days

Job summary

The RealReal in Phoenix, Arizona is looking for a skilled maintenance technician to ensure equipment uptime and perform repairs. You will play a vital role in managing material handling equipment and working collaboratively across teams to enhance operational efficiency.

With a minimum of 3 years of experience, you should have strong technical knowledge in a distribution environment. The position offers attractive benefits including monthly food credits, 401(k) with a company match, and extensive paid time off.

Qualifications

• Minimum 3 years of relevant experience.
• Strong technical knowledge of material handling equipment.
• Ability to work independently and in a cross-functional team.

Responsibilities

• Troubleshoot equipment problems and perform immediate repairs.
• Conduct routine repairs and maintain equipment.
• Develop internal and external relationships to improve site reliability.

Skills

Technical knowledge of material handling equipment and automation

Analytical and persuasive skills

Time management and multitasking

Tools

Computerized maintenance management system (CMMS)

Microsoft Suite

Google Suite

Job description

About The Role

You are a self‑starter who can work independently and with cross‑functional teams, troubleshooting equipment problems and performing immediate repairs and preventive maintenance on equipment. You help ensure the safety of our people and workplace, keeping equipment uptime per the System Level Equipment (SLE) standards.

What You Get To Do Everyday

• Use a computerized maintenance management system (CMMS), Microsoft Suite, and Google Suite.
• Identify and troubleshoot material handling equipment that impacts facility product flow.
• Develop positive cross‑functional internal and external relationships to deliver targeted results that improve occupancy experience, operating efficiency, and site reliability.
• Conduct routine repairs and tasks with tools and equipment.
• Perform associated tasks on three‑phase electrical systems under 600 volts, critical preventive maintenance, predictive maintenance, drive unit and component rebuilds.
• PLC/controls work is a plus.

What You Bring To The Role

Minimum Requirements

• Minimum 3 years of relevant experience.
• Strong technical knowledge of material handling equipment and automation in a distribution environment.
• Ability to plan, prioritize, and work independently and in a cross‑functional team.
• Strong verbal, written, analytical, and persuasive skills with good judgment.
• Capacity for multitasking, high organization, and excellent time management.
• Learn and apply working knowledge of related processes and procedures.
• Availability to work weekends.

Compensation, Benefits, + Perks

• $50 in monthly food credits to apply to snacks and meals available on site.
• Employee Stock Purchase Plan.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Paid parental leave.
• 9 paid company holidays.
• 18 paid time off (PTO) days, accruing from the first day of work.
• State‑of‑the‑art, climate‑controlled warehouse facility.

Equal Employment Opportunity

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations

Employees are regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and may need to lift or move up to 10 pounds. Specific vision abilities required include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.