Material Handling Associate I - Full Time - Days

Mohawk Valley Health System; City of Utica (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Mohawk Valley Health System in Utica is seeking a Material Handling Associate I responsible for stocking and delivering supplies to all hospital departments, using par-level stocking and department requisitions, with emphasis on good customer service.

Responsibilities include answering calls, processing supply requests, maintaining par-levels, rotating stock, assisting departments, and supporting cycle counts. Requires a high school diploma and strong English communication.

Qualifications

• High School diploma or equivalent.
• Ability to read and communicate effectively in English.
• Good customer service skills.
• Organizational skills to work within a designed time frame.

Responsibilities

• Answers telephone in a pleasant and courteous manner within three rings, identifying self and department, controls frustration with customers as observed by Manager.
• Handles telephone supply requests from calling department in a timely and courteous manner as observed by Manager.
• Directs calls to or takes message for the appropriate individual if unable to answer the question of the caller.
• Accurately maintains par-level locations with adequate supplies as determined by the department needs and communicates changes to supervisor.
• Ensures all par-levels are arranged in an orderly manner, rotates supplies to prevent outdates, and adjusts quantities as department needs change.
• Assists personnel from hospital departments in dispensing supplies or answering questions related to ordering of supplies.
• Ensures that supplies in the stockroom are rotated (first in, first out).
• Assists Inventory Control Clerk with cycle counts monthly as directed by Manager.

Skills

Customer service

Communication

Organization

Time management

Education

High School diploma or equivalent

Job description

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Job Summary

Material Handling Associate I has the responsibility of stocking and delivering supplies to all hospital departments. This function is accomplished with the use of par-level stocking and individual department requisitions. This position requires good customer service skills.

Core Job Responsibilities

• Answers telephone in a pleasant and courteous manner within three rings, identifying self and department, controls frustration with customers as observed by Manager.
• Handles telephone supply requests from calling department in a timely and courteous manner as observed by Manager.
• Directs calls to or takes message for the appropriate individual if unable to answer the question of the caller. This is done in a timely manner as to satisfy the caller's needs.
• Accurately maintains par-level locations with adequate supplies as determined by the individual needs of the department contract the Supervisor of any changes that need to be made (i.e., increases or decreases of certain items).
• Ensures all par-levels are arranged in an orderly manner, rotating supplies so no outdates occur. Adjusts quantity of par-level supplies as needs of the department change. Identifies possible outdates to be used in other parts of the facility or returned for credit.
• Assists personnel from all hospital departments in a courteous manner when dispensing supplies or answering questions related to ordering of supplies. If unable to answer questions, seeks information out.
• Ensures that supplies located in the stockroom are rotated as current orders are received (first in, first out).
• Exhibits knowledge of all supplies being dispensed from the stockroom.
• Assists the Inventory Control Clerk with cycle counts on a monthly basis as directed by Manager
• Perform other duties as required.

Education/Experience Requirements

REQUIRED:

• High School graduate or equivalent

PREFERRED:

• Ability to read and communicate effectively in English.
• Organizational skills with the ability to work within a designed time frame.

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Department MATERIALS MGMT
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule CWA-UFCSM - 8 HR
Employee Status A1 - Full-Time
Union 2006 - UFCW
Pay Range $18 - $23 per hour