Material Handler Field Service - Up to $25/hr

Techo-Bloc; Minooka (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Techo-Bloc is seeking a Material Handler and Field Support Associate for its Minooka, IL depot. This hybrid role involves operating forklifts, performing quality inspections, and providing customer support on-site. Ideal candidates will possess forklift experience, strong teamwork skills, and a customer-focused mindset. This position offers competitive pay and a dynamic work environment with opportunities for local travel.

Qualifications

• 1+ year of sit-down forklift experience required.
• Ability to lift up to 55 lbs. individually and 100 lbs. with assistance.
• Solid communication skills for team and customer interaction.

Responsibilities

• Safely operate forklifts to load/unload vehicles and store goods.
• Conduct inspections of products for quality assurance.
• Travel to customer sites for support and inspections.

Skills

Forklift operation

Customer service

Teamwork

Time management

Mechanical skills

Education

Valid Driver’s License

Job description

Job Description

Pay: $21.27 - $25.00 per hour
Location: Minooka, IL
Schedule: Monday – Friday | 7:00 AM – 5:00 PM - Overtime may be required based on workload and seasonality.

Position Overview

We are seeking a skilled Material Handler and Field Support Associate to join our dynamic team at our distribution depot in Minooka, IL. This hybrid role combines traditional material handling responsibilities with field service duties, offering premium compensation for travel and customer support tasks.

Ideal candidates will be experienced forklift operators with a strong sense of teamwork, a customer-focused mindset, and a willingness to step into hands-on, physically active roles both on-site and in the field.

Forklift (Primary Responsibilities):

• Safely operate forklifts to load/unload commercial vehicles and store goods.
• Conduct physical inspections of incoming and outgoing products for quality assurance.
• Deliver consumable materials to production areas as needed.
• Maintain forklifts and other equipment in clean, working condition.
• Wear personal protective equipment in accordance with training guidelines.
• Prepping pallets for customer orders, ensuring accurate and secure packing.
• Lift and move heavy products, including items weighing up to 55 lbs. individually and up to 100 lbs. using team lifts.
• Coordinate with the Yard Supervisor to resolve discrepancies and equipment issues.

**Field Service & Dealer Support (Secondary Responsibility): **

Note: The Field Service & Dealer Support is considered a secondary duty and will only be assigned once the employee has successfully completed training and demonstrated proficiency in the primary role of Forklift.

• Travel occasionally to dealer and customer sites to:
  • Conduct product and display inspections.
  • Perform repairs and cleaning of displays and products.
  • Update signage, labels, and marketing materials.
  • Answer client questions and provide on-site support.
• Serve as a point of contact for dealer support, maintenance needs, and customer inquiries.
• Support marketing by distributing catalogs, brochures, and promotional materials.

** Please note that this is a local travel-based position. Crew members return home daily during most assignments. However, overnight travel may be required approximately 20% of the time after completing full training, based on job site needs.**

Qualifications:
Qualifications

Required Qualifications

• Valid Driver’s License with a clean driving record (for field service travel).
• 1+ year of sit-down forklift experience in a warehouse, yard, or distribution setting.
• Proven ability to lift up to 55 lbs. individually and up to 100 lbs. with team assistance.
• Solid communication skills for interacting with team members and customers.
• Mechanically inclined and able to perform repairs and cleaning tasks.
• Flexible and dependable with strong time management and multitasking ability.
• Comfortable using computers and digital tools for basic reporting or updates.

Preferred Experience (Nice to Have)

• Prior work in hardscape installation or handling of pavers, retaining walls, etc.
• Experience using concrete saws or related power tools.
• Background in customer service or field service roles.
• Familiarity with trailer operation and transport of equipment or materials.

Working Conditions & Physical Requirements

• Regularly lift/move up to 50 lbs., occasionally up to 100 lbs.
• Frequently required to walk, reach, hear, and inspect equipment.
• Occasionally required to climb, kneel, or work in confined spaces.
• Comfortable working in both indoor and outdoor environments in varying weather.

Additional Information

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently transport and move items up to 50 pounds and occasionally up to 100 pounds. Must be able to closely inspect and continually monitor all machines in the production process. While performing the duties of this job, the employee is regularly required to move throughout the facility. The employee is frequently required to reach with hands and arms talk or hear and smell. The employee is occasionally required to remain stationary; ascend and descend steps and ladders; and position self in tight spaces.

All your information will be kept confidential according to EEO guidelines.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Techo-Bloc is an equal opportunity employer. It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.