Material Handler

ServiceSource Inc.; St. Louis (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage for you and family

Company-paid Disability/Life Insurance

403(b) Retirement plan with company-m\

Flexible Spending Accounts/Health Save

Employee Assistance Program

Tuition Assistance

Generous paid time off

Job summary

ServiceSource seeks a Warehouse Specialist to respond to work orders, coordinate delivery and setup of office equipment and furniture, and support event setup and teardown. The role emphasizes safety, accuracy, and strong customer service across a dynamic work environment.

Incumbents may work nights or weekends and will handle various materials, loading and unloading, and assisting in mailroom, logistics, or security as needed. A valid license and reliable transportation are required.

Qualifications

• High School diploma or state-certified equivalent.
• 1–2 years of direct experience required.
• Valid driver’s license and/or reliable transportation.
• Eligible drivers must have a good MVR.
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
• Class B CDL preferred.

Responsibilities

• Respond to work orders and coordinate set-up of office equipment and furniture.
• Load/unload trucks of various sizes and prepare pallets for shipments.
• Inspect received materials and ensure accuracy per packing slips and work orders.
• Assist with setup and tear-down for special events.
• Sort recyclable materials and follow disposal procedures.
• Provide backup support to mailroom, logistics, and security as needed.
• Work nights and weekends as required.

Skills

Microsoft Office

Forklift operation

Pallet jack

Customer service

Safety compliance

Education

High School diploma

1-2 years experience

Tools

Class B CDL (preferred)

Top Secret/SCI clearance (if required)

Job description

About ServiceSource

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act. Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

The Warehouse Specialist is responsible for responding to work orders, deliver and set-up of office equipment and furniture, and set-up and tear down of special events. The incumbent is expected to maintain a clean, safe work environment, and provide excellent customer service to all clients and employees.

Primary Duties

• Retrieve and coordinate work orders, e.g., requests for office moves, excess furniture or appliance turn-ins, office furniture modifications, electronic waste (e-Waste) disposal, delivering office materials, etc., via computer (Outlook email) daily.
• Responsible for picking up dumpsters and tri-walls of trash, unclassified and classified materials and sorting and disposal procedures.
• Respond to work request for Special Events, such as delivering tables and chairs to arrange/set-up, tear down and return to storage as required.
• Load and unload trucks of various sizes.
• Inspect material received for quality and quantity according to packing slips and work orders.
• Separate recyclable materials into established categories.
• Provide assistance or direction to other warehouse workers.
• Prepare pallets and tri-walls for shipments to area recycling vendors.
• Become familiar with and follow NGA and DOD regulations.
• Provide backup for mailroom, logistics, and security department as needed.
• Potential to work nights and weekends, including over-time.
• Perform other related responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School diploma or state certified equivalent required.
• 1-2 years of direct experience required.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
• Ability to obtain a Class B CDL preferred.

Knowledge, Skills, and Abilities

• Must be able to work with people internally and externally at all levels of an organization.
• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Knowledge of electric pallet jack and forklifts.
• Excellent customer service.
• Punctual—on-time, ready to work at scheduled time.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.
• The employee is occasionally required to walk and sit.
• The employee may occasionally lift or move products and supplies, up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We Are an Equal Employment Opportunity Employer

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

About ServiceSource

ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.