Masters Merchandise & Patron Flow Operations

Augusta National Golf Club; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Augusta National Golf Club is seeking an Operations team member for the Masters Tournament. The role focuses on maintaining merchandise inventory, coordinating resupply, and guiding patrons through the shop to ensure exceptional service.

You’ll work with a world-class team in a high-attendance environment, handling stock levels, answering questions about Masters merchandise, and helping guests navigate the shop while upholding Club standards and safety requirements.

Qualifications

• Experience developing or communicating order quantities preferred.
• Management experience preferred.
• Strong time management to prioritize tasks and meet deadlines.
• Interpersonal skills for team work.
• Ability to work in heat, cold, rain or other adverse conditions.
• Requires sitting or standing for extended periods.
• Displays integrity and sincerity interacting with others.

Responsibilities

• Manage product supply levels to decrease resupply time and ensure merchandise is delivered to display.
• Communicate resupply quantities by size, style and color with the Assistant Supervisor.
• Direct stockers to open storage cartons, prepare merchandise for presentation and deliver to displays.
• Maintain safety, cleanliness and presentation of shop/storage space.
• Manage the flow of patrons in and around the shop and answer questions about the Masters or directions.
• Assist in data collection to understand closures and peak patron density times.

Skills

Order quantities

Management experience

Time management

Interpersonal skills

Working in adverse conditions

Sitting/standing for long periods

Integrity and sincerity

Job description

Augusta National Golf Club is seeking an Operations team member for the Masters Tournament. The role focuses on maintaining merchandise inventory, coordinating resupply, and guiding patrons through the shop to ensure exceptional service.

You’ll work with a world-class team in a high-attendance environment, handling stock levels, answering questions about Masters merchandise, and helping guests navigate the shop while upholding Club standards and safety requirements.