Master Technician: OEM-Certified Vehicle Expert

AutoNation; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Paid training

OEM certification

Career growth

401k matching

Health insurance

Maternity benefits

Employee discounts

Job summary

AutoNation is seeking a Master Technician in Memphis, TN, to perform vehicle repair and maintenance per dealer and factory standards. You will communicate with the Parts Department and Service Advisors to manage production and keep customers informed, diagnosing issues and performing authorized repairs.

Multi-point inspections and accurate documentation ensure safety and reliability. The role requires 2+ years of automotive technician experience, a high school diploma or equivalent, and

Qualifications

• High School diploma or equivalent required.
• 2+ years automotive technician experience.
• Automotive technical training required.

Responsibilities

• Perform vehicle repair and maintenance as outlined on the repair order, in accordance with dealership and factory standards, to drive customer loyalty.
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
• Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Skills

Attention to detail

Customer service mindset

Organization skills

Communication skills

Problem-solving

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Master Technician in Memphis, TN, to perform vehicle repair and maintenance per dealer and factory standards. You will communicate with the Parts Department and Service Advisors to manage production and keep customers informed, diagnosing issues and performing authorized repairs.

Multi-point inspections and accurate documentation ensure safety and reliability. The role requires 2+ years of automotive technician experience, a high school diploma or equivalent, and