Master Technician - Barre VT

VIP Tires & Service; Barre (VT); On-site; USD 40,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Master Technician, where your skills in automotive diagnosis and repair will shine. This role emphasizes a commitment to safety and customer service, ensuring every vehicle is serviced to the highest standards. With a focus on teamwork and quality, you'll be part of a dynamic environment that values continuous learning and improvement. If you're passionate about cars and dedicated to providing exceptional service, this position offers a great opportunity to advance your career in the automotive industry.

Qualifications

• One year of related experience in automotive service field.
• Completion of two-year college or technical school program recommended.

Responsibilities

• Diagnose and repair automotive systems for customers.
• Ensure safety policies are followed in the workplace.

Skills

Automotive Diagnosis

Repair and Maintenance

Customer Service

Safety Compliance

Education

High School Diploma or Equivalent

Technical School Program

Tools

ASE Certification

State Inspection License

Job description

Join to apply for the Master Technician - Barre VT role at VIP Tires & Service

1 week ago Be among the first 25 applicants

Join to apply for the Master Technician - Barre VT role at VIP Tires & Service

Get AI-powered advice on this job and more exclusive features.

2287 Berlin State Hwy, Barre, VT 05641, USA Req #757

Sunday, March 9, 2025

TITLE: Master Technician

REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly

General Summary

The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

Duties & Responsibilities

• Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
• Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
• A1 – Engine Repair
• A2 – Automatic Transmission/Transaxle
• A3 – Manual Drive Train & Axles
• A4 – Suspension & Steering
• A5 – Brakes
• A6 – Electrical/Electronic Systems
• A7 – Heating & Air Conditioning
• A8 – Engine Performance
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
• Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
• Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
• Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
• Returns cores, batteries and used tires to designated security areas for appropriate handling.
• Maintains a minimum 16-week average productivity based on position:
• Technician 80%
• ASE Technician 90%
• Master Technician 100%
• Follows VIP’s quality service policies to ensure work is performed in accordance with VIP quality standards.
• Completes all required training and certification for the position.
• VIP Processes, Essential Duties & Responsibilities
• Take and pass all required and assigned LMS training
• Complete all required safe equipment operation training
• Become a Licensed State Vehicle Inspector (state-specific requirement)
• Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
• Become ASE certified based on position:
• Technician: G1, A4 and A5
  
  

ii. ASE Technician: Four of the A-Series ASE certifications

iii. Master Technician: All eight A-Series A1 thru A8

• Train, support and deliver the 5-for-5 process to educate our customers about their vehicle’s condition
• Attend meetings and training sessions as needed. Typically, several times per year.
• Quality, Safety & Housekeeping Responsibilities
• Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
• Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
• Installs seat and steering wheel covers and floor mats prior to entering customers’ vehicles
• Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
• Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
• Participates in daily and weekly shop maintenance programs as designated by Service Management
• Complies with established safety and loss prevention programs to include protective eyewear
• Additional Responsibilities (Performs other functions as required.)
• Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
• Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
• Complies with the provisions of VIP’s culture and service standards
• Participates actively in team meetings
• Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
• Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
• Facility and Equipment Maintenance
• Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
• Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs
• Ensures appropriate steps are taken to maintain a clean service department throughout the business day
• Any facility or equipment issues should be entered into the facility or equipment database
• Procedural Compliance
• Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
  
  

Performance Measurment

• Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
• Minimal come backs, ensuring work is completed properly the first time
  
  

Standard Management Work Week

• SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
• ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
  
  

Required Qualifications

• Knowledge, Skills, and Abilities
• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain vehicle information to customers, present and respond to questions from coworkers
• Diagnose and recommend solutions to basic automotive problems
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully perform required types of automotive services listed above
• Minimum Educational and/or Experience Level
• One year of related experience in automotive service field
• Completion of two-year college or technical school program recommended
• Or an equivalent combination of education and experience
• Certificates, Licenses, and/or Registrations
• Current, valid driver’s license issued in state of residence
• Equipment Safety Certification
• ASE Certification G1 – Maintenance and light repair recommended
• ASE Certification A4 – Suspension & Steering
• ASE Certification A5 – Brakes
• State Inspection License
  
  

Work Environment

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.

Physical Demands

The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.

Essential Physical Activity Requirements

Less than 1/3 of Time

1/3 to 2/3 of Time

More than 2/3 of Time

Sitting

Reaching

Standing

Pushing / Pulling

Walking

Climbing

Kneeling

Crawling

Essential Weightlifting/Force Exertion Requirements

Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.

Less than 1/3 of Time

1/3 to 2/3 of Time

More than 2/3 of Time

More than 21lbs.

Up to 20lbs.

Essential Vision Requirements

• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
  
  

Acknowledgement

Supervisor Date Associate Date

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.

Master Technician

VIP, Inc is an equal opportunity employer dedicated to a policy of compliance with all federal, State, and local laws regarding nondiscrimination in employment. No question on this application is intended to secure information to be used for unlawful purposes. Consistent with the provisions of the Americans With Disabilities Act (ADA) and the Maine Human Rights Act (MHRA), and other States’ disability laws, applicants may request accommodations needed to participate in the application process.

Other details

• Pay Type Hourly
  
  

Apply Now

• 2287 Berlin State Hwy, Barre, VT 05641, USA

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Vehicle Repair and Maintenance

Referrals increase your chances of interviewing at VIP Tires & Service by 2x

Sign in to set job alerts for “Master Technician” roles.

Assistant Professor- Veterinary Technology Program (Full-time, One Academic Year, Terminal Track)

Senior Appian Consultant / Technical Lead

Vermont, United States $114,632.00-$161,159.00 6 months ago

Automotive Technician with Preston's Kia

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.