We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty experts share their knowledge and build authentic community, creating a genuine sense of belonging while innovating to revolutionize the industry.
Enjoy robust organizational support, increasing investment, personal empowerment, and growth opportunities within a stable company.
Be part of the future of beauty services and join our transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist engages with guests, provides consultations, and recommends products and services. They deliver high-quality professional services focused on the guest’s overall look, support the Experience Manager and Assistant Services Manager through performance, people, and process, and demonstrate a passion for the beauty industry, exceptional guest service, and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Master Stylist champions Ulta Beauty’s mission, vision, and values by performing the following duties (plus other assigned projects):
Performance
- Perform hair services such as design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Achieve or exceed a weekly sales goal of $1250 and productivity targets through excellent guest service, contributing to store sales, loyalty, and retail shrink goals.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives to enhance guest experience.
- Stay informed on industry trends, products, and services, and communicate their benefits to guests.
- Maintain consistent attendance.
People
- Build guest relationships through consultations and tailored recommendations.
- Serve all guests promptly and efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Establish professional relationships with peers and brand partners for collaborative service delivery.
- Promote the guest loyalty program, including credit and app benefits.
- Attend mandatory training and meetings for professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
- Follow established service protocols for consistency.
- Use booking and client management systems effectively.
- Report supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the salon and store areas.
- Adhere to the dress code and loss prevention practices.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education
- Cosmetology license required.
Experience
- Previous relevant work experience required.
Skills
- Proficiency in latest salon techniques across all service categories and ability to develop skills further.
- Competence with equipment and chemicals used in services.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Ability to build and maintain customer relationships and clientele.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Mobility, standing for long periods, lifting up to 10 lbs, bending, reaching, and twisting required throughout shifts.
If an associate has a disability preventing them from performing essential functions, the Company will engage in an interactive process to determine reasonable accommodations.