Master Stylist & Guest Experience Leader

Ulta; Highlands Ranch (CO); On-site; USD 20,000 - 28,000; Full time

Job summary

Ulta Beauty seeks a Master Stylist to engage guests, consult on hair care needs, and recommend services and products to enhance the guest’s total look. The role supports management and focuses on performance, guest service, and adherence to procedures.

Responsibilities include performing a wide range of hair services, meeting weekly sales and productivity targets, demonstrating products, and assisting with events to create an exceptional guest experience.

Qualifications

• Cosmetology license required.
• Previous relevant work experience is required.
• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
• Developed communication skills; ability to work independently and as part of a team; ability to build and maintain strong customer relationships and clientele.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Be knowledgeable about ingredients and benefits of industry trends, products, and services to better serve guests.
• Maintain training, compliance with safety and sanitation standards; ensure guest readiness and station readiness.

Skills

Hair design

Haircuts

Color services

Texture

Makeup applications

Ear piercing

Guest service

Product demonstrations

Retail & service sales

Communication

Team collaboration

Education

Cosmetology license

Tools

Salon equipment & chemicals

Job description

Ulta Beauty seeks a Master Stylist to engage guests, consult on hair care needs, and recommend services and products to enhance the guest’s total look. The role supports management and focuses on performance, guest service, and adherence to procedures.

Responsibilities include performing a wide range of hair services, meeting weekly sales and productivity targets, demonstrating products, and assisting with events to create an exceptional guest experience.