Master Stylist — Creative Hair Designer & Guest Advocate

Ulta Beauty; Avon (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Ulta Beauty employee discounts

Career development opportunities

Job summary

Ulta Beauty in Avon, CT is seeking a Master Stylist who engages guests, consults on hair care needs, and recommends products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look, supporting the Experience Manager and Assistant Services Manager to drive performance, guest service, and compliant operations.

The role requires a passion for beauty, exceptional guest service, and the ability to learn product knowledge.

Qualifications

• Cosmetology license is required.
• Previous relevant work experience is required.
• Proficiency with latest salon techniques for performing haircutting, haircolor, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and for events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Skills

Hair design

Haircutting

Hair coloring

Makeup services

Guest service

Retail sales

Client relationships

Communication skills

Team collaboration

Safety & sanitation

Education

Cosmetology license

Tools

Salon equipment

Job description

Ulta Beauty in Avon, CT is seeking a Master Stylist who engages guests, consults on hair care needs, and recommends products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look, supporting the Experience Manager and Assistant Services Manager to drive performance, guest service, and compliant operations.

The role requires a passion for beauty, exceptional guest service, and the ability to learn product knowledge.