Master Stylist

Ulta Beauty; West Des Moines (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading beauty retailer as a Master Stylist, where you'll engage with guests and provide exceptional hair care services. This role emphasizes guest satisfaction and sales performance, requiring a cosmetology license and a passion for the beauty industry. Be part of a dynamic team that values empowerment and growth opportunities.

Qualifications

• Cosmetology license required.
• Relevant work experience required.
• Proficiency in salon techniques and equipment.

Responsibilities

• Perform hair services including cuts, color, and styling.
• Meet or exceed sales goals and deliver exceptional guest service.
• Support in-store events and maintain compliance with policies.

Skills

Proficiency in salon techniques and equipment

Ability to recommend and sell products

Strong communication skills

Ability to work independently and in a team

Build and maintain client relationships

Education

Cosmetology license

Job description

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Overview

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

General Summary & Scope

The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

Essential Functions:

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and retail team to provide a comprehensive guest experience.
• Establish professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for professional development.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures, complying with state board guidelines.
• Adhere to service protocols for a consistent, exceptional guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the store.
• Follow the dress code and loss prevention practices.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• Cosmetology license

Experience

• Relevant work experience required

Skills

• Proficiency in salon techniques and equipment
• Ability to recommend and sell products
• Strong communication skills
• Ability to work independently and in a team
• Build and maintain client relationships

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays

Working Conditions

• Mobility and ability to lift up to 10 lbs.
• Frequent bending, reaching, standing for long periods
• Coordination and manipulation of objects

If an associate has a disability preventing them from performing essential functions, the Company will engage in an interactive process to determine reasonable accommodations.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of products and salon services. We bring possibilities to life through the power of beauty daily in our stores and online, with over 25,000 products across all categories and price points, including our private label. Our stores feature full-service salons for hair, skin, brow, and makeup services.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.