Master Stylist

Ulta Beauty; Rochester (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading beauty retailer as a Master Stylist, where you will engage with guests, perform various hair services, and contribute to a team-focused environment. This role offers opportunities for personal growth and a chance to be part of the beauty industry's future.

Qualifications

• Relevant work experience required.
• Proficiency in latest salon techniques across all service categories.

Responsibilities

• Perform a variety of hair services including cuts, color, and styling.
• Achieve or exceed a weekly sales goal of $1250.
• Build guest relationships through consultations.

Skills

Communication

Client Relationship Building

Salon Techniques

Education

Cosmetology License

Job description

Join to apply for the Master Stylist role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Overview

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry’s leading beauty professionals share their expertise and build authentic community, creating a real sense of belonging while innovating to revolutionize the industry.

Enjoy robust organizational support, ongoing investment, personal empowerment, and growth opportunities within a stable company. Be part of the future of beauty services and contribute to our transformation.

General Summary & Scope

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. Delivers high-quality professional services focused on the guest’s overall look. Supports the Experience Manager and Assistant Services Manager through performance, guest service, and adherence to operating procedures. Must have a passion for the beauty industry, excellent guest service skills, and the ability to learn and communicate product knowledge.

Principal Duties & Responsibilities

Performance

• Perform a variety of hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
• Achieve or exceed a weekly sales goal of $1250 and meet productivity targets for hair services by providing exceptional guest service and contributing to retail and service sales, guest loyalty, and retail shrink goals.
• Conduct product demonstrations to enhance sales and guest experience.
• Support in-store events, promotions, and marketing initiatives to enhance guest experience.
• Stay informed on industry trends, products, and services, and be knowledgeable about their benefits to better serve guests.
• Maintain regular and punctual attendance.

People

• Build guest relationships through consultations and tailored recommendations.
• Serve all guests efficiently, including walk-ins.
• Collaborate with skin therapists and retail team for a comprehensive guest experience.
• Establish professional relationships with peers and brand partners to deliver exceptional service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for professional development.

Process

• Ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection control protocols, complying with state guidelines.
• Adhere to service protocols for a consistent guest experience.
• Use booking and client management systems effectively.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards of the salon and store areas.
• Follow dress code policies.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• Cosmetology license required.

Experience

• Relevant work experience required.

Skills

• Proficiency in latest salon techniques across all service categories and ability to develop skills further.
• Knowledge of equipment, chemicals, and product recommendations.
• Strong communication skills and ability to work independently and as part of a team.
• Ability to build and maintain client relationships.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility, lifting up to 10 lbs, bending, reaching, standing for long periods, and object manipulation required.
• Accommodation process available for disabilities preventing essential functions.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is North America’s largest beauty retailer, offering a wide range of products and salon services. We promote diversity, inclusion, and opportunities for all qualified applicants, including those with criminal histories, in accordance with applicable laws.