Master Stylist

ULTA Beauty; Plainville (CT); On-site; Full time

Job summary

ULTA Beauty is seeking a Master Stylist who will engage with guests and provide exceptional hair care services. This role emphasizes guest satisfaction and sales performance, requiring a cosmetology license and strong communication skills. Join a leading beauty retailer committed to personal empowerment and professional growth.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Qualifications

• Previous relevant work experience is required.
• Proficiency with equipment and chemicals used in technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.

Responsibilities

• Perform hair services including haircuts, color, and styling.
• Meet or exceed sales goals through exceptional guest service.
• Support in-store events and maintain compliance with policies.

Skills

Proficiency with latest salon techniques

Strong communication skills

Ability to build and maintain strong customer relationships

Education

Cosmetology license

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

GENERAL SUMMARY & SCOPE

The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The Master Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a comprehensive guest experience.
• Establish professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures, adhering to state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Use booking and clientele systems effectively to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain store standards, including cleanliness and organization of the salon, salesfloor, restrooms, backroom, and other areas.
• Adhere to the Ulta Beauty dress code.
• Follow loss prevention practices to protect company assets while providing excellent guest service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• Cosmetology license

Experience

• Previous relevant work experience is required

Skills

• Proficiency with latest salon techniques for performing haircutting, coloring, styling, texture, treatments, extensions, makeup, and ear piercing services (where applicable) and the ability to develop skills in all service categories.
• Proficiency with equipment and chemicals used in technical work
• Ability to demonstrate, recommend, and sell professional hair care and makeup products
• Strong communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships and clientele

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays

WORKING CONDITIONS

• Mobility during shift
• Ability to lift/move up to 10 lbs.
• Frequent bending, reaching, and twisting
• Ability to stand for long periods
• Continuous coordination and manipulation of objects

If an associate has a disability that prevents them from performing an essential function, the Company will engage in the interactive process to determine reasonable accommodations.

The pay range for this position is the higher of $16.35 - $20.20 / Hour or service pay, based on various factors. Full-time benefits include paid time off, health, dental, vision, life, and disability insurance. Part-time benefits include dental, vision, life, and disability insurance. For more details, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT

Ulta Beauty, NASDAQ: ULTA, is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skincare, haircare, and salon services. We offer over 25,000 products from around 500 brands, including our private label, with full-service salons in every store.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws and ordinances.