We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build an authentic community, creating a real sense of belonging while pursuing innovative strategies to revolutionize the industry.
Enjoy robust organizational support, increasing investments, and opportunities for personal growth within a company known for its strength and stability.
GENERAL SUMMARY & SCOPE
The Master Stylist engages with guests, provides consultations on hair care needs, and recommends products and services. They deliver high-quality professional services focused on the guest’s overall look and support the Experience Manager (SM) and Assistant Services Manager (ASM) through performance, people, and process.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Master Stylist embodies Ulta Beauty’s mission, vision, and values by performing the following:
Performance
- Perform various hair services, including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (if applicable).
- Achieve or exceed a weekly sales goal of $1250 through excellent guest service and contribute to retail and service sales, guest loyalty, and retail shrink targets.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, understanding their ingredients and benefits to better serve guests.
- Maintain consistent attendance.
People
- Build guest relationships through consultations and tailored recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Foster professional relationships with peers and brand partners to deliver exceptional service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for ongoing professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
- Follow established service protocols for a consistent guest experience.
- Utilize booking and client management systems effectively.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards of the store environment.
- Follow the Ulta Beauty dress code.
- Protect company assets through loss prevention practices.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education: Cosmetology license required.
Experience: Relevant prior work experience required.
Skills:
- Proficiency in the latest salon techniques across various services.
- Ability to operate salon equipment and chemicals safely.
- Skill in demonstrating, recommending, and selling hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Capability to build and maintain client relationships.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Mobility and physical activity during shifts, including standing, bending, reaching, and lifting up to 10 lbs.
Ulta Beauty is committed to an inclusive workplace and considers all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws.