We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build an authentic community. We foster a sense of belonging while driving innovative strategies to revolutionize the industry.
Enjoy robust organizational support, increased investment, and opportunities for personal growth within a stable and strong company.
Join us as we shape the future of beauty services and be part of this transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist engages with guests, provides consultations, and recommends products and services. They deliver high-quality professional services focused on the guest’s overall look. Supporting the Experience Manager and Assistant Services Manager, they focus on performance (sales and productivity), guest service, and adherence to operating procedures and standards. A passion for the beauty industry, excellent guest service skills, and product knowledge are essential.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist embodies Ulta Beauty’s mission, vision, and values through the following duties and responsibilities, as well as other assigned tasks:
Performance
- Perform various hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Achieve or exceed a weekly sales goal of $1250 through exceptional guest service and contribute to store sales, guest loyalty, and retail shrink goals.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives to enrich guest experience.
- Stay informed about industry trends, new products, and services, and communicate their benefits effectively to guests.
- Maintain regular attendance and punctuality.
People
- Build guest relationships through consultations and tailored recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams to provide comprehensive guest services.
- Develop professional relationships with peers and brand partners to deliver exceptional guest service collaboratively.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for ongoing professional development.
Process
- Ensure compliance with all company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, complying with state guidelines.
- Adhere to established service protocols to ensure consistent guest experiences.
- Use booking and client management systems effectively for scheduling and follow-up.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain cleanliness and operational standards across the store, including the salon and other areas.
- Follow the Ulta Beauty dress code.
- Protect company assets through loss prevention practices and excellent guest service.
- Perform additional operational tasks as assigned.
JOB QUALIFICATIONS
Education
- Cosmetology license required
Experience
- Relevant previous work experience required
Skills
- Proficiency in the latest salon techniques across all service categories or a strong aptitude to develop these skills.
- Ability to operate salon equipment and handle chemicals safely.
- Skill in recommending and selling professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Capability to build and maintain a loyal client base.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Continuous mobility and ability to lift/move up to 10 lbs.
- Frequent bending, reaching, twisting, and standing for long periods.
- Coordination and manipulation of objects during work shifts.
If an associate has a disability that prevents them from performing an essential function, the Company will provide reasonable accommodations through an interactive process.
ABOUT ULTA BEAUTY
Ulta Beauty (NASDAQ: ULTA) is North America's largest beauty retailer, offering a wide range of cosmetics, fragrances, skincare, haircare, and salon services. With over 25,000 products from around 500 brands and a full-service salon in every store, we are committed to bringing possibilities to life through beauty.
We consider all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws and ordinances.