Master Stylist

ULTA Beauty; Eau Claire (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading beauty services company as a Master Stylist, where you'll engage with guests, provide consultations, and perform a variety of hair services. This role emphasizes exceptional guest service and product knowledge while contributing to store sales and guest loyalty. With a focus on personal growth and professional development, you'll thrive in a supportive environment that values your skills and creativity.

Qualifications

• Relevant prior work experience required.
• Proficiency in latest salon techniques across all service categories.

Responsibilities

• Perform hair services including cuts, color, and styling.
• Achieve weekly sales goals through excellent guest service.
• Collaborate with skin therapists and retail teams.

Skills

Communication

Customer Relationship Building

Salon Techniques

Education

Cosmetology License

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise, build authentic community, and foster a real sense of belonging—while driving innovative strategies to revolutionize the industry.

Enjoy robust organizational support, increasing investment, and opportunities for personal growth within a stable and strong company.

Join us as we shape the future of beauty services and be part of this transformation.

GENERAL SUMMARY & SCOPE

The Master Stylist engages with guests, provides consultations on hair care, and recommends products and services. They deliver high-quality professional services focused on the guest's overall look, support the Experience Manager and Assistant Services Manager in performance, guest service, and process adherence. Passion for the beauty industry, exceptional guest service, and product knowledge are essential.

PRINCIPAL DUTIES & RESPONSIBILITIES

The Master Stylist exemplifies Ulta Beauty’s mission, vision, and values through the following duties:

Performance

• Perform a variety of hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (if applicable).
• Achieve or surpass an average weekly sales goal of $1250 through excellent guest service and contribute to store sales, loyalty, and retail shrink reduction.
• Conduct product demonstrations to enhance sales and guest experience.
• Support in-store events, promotions, and marketing initiatives to enrich guest experience.
• Stay informed on industry trends, products, and services, understanding their ingredients and benefits to better serve guests.
• Maintain consistent attendance.

People

• Develop strong guest relationships through consultations and tailored recommendations.
• Serve all guests efficiently, including walk-ins.
• Collaborate with skin therapists and retail teams for a comprehensive guest experience.
• Build professional relationships with peers and brand partners to deliver exceptional service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.

Process

• Ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
• Follow established service protocols for consistency and quality.
• Use booking and client management systems effectively.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the store.
• Adhere to the dress code.
• Follow loss prevention practices to protect assets and provide excellent service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• Cosmetology license required.

Experience

• Relevant prior work experience required.

Skills

• Proficiency in latest salon techniques across all service categories; ability to develop skills as needed.
• Skillful use of salon equipment and chemicals.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills.
• Ability to work independently and collaboratively.
• Ability to build and maintain customer relationships and clientele.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.

WORKING CONDITIONS

• Continuous movement during shifts.
• Ability to lift/move up to 10 lbs.
• Frequent bending, reaching, twisting.
• Ability to stand for long periods.
• Coordination and manipulation of objects required.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.