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Master Social Worker Care Coordination

Banner Health

Phoenix (AZ)

On-site

USD 50,000 - 90,000

Full time

30+ days ago

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Job summary

An established industry player in healthcare is seeking a Master Social Worker for care coordination in a dynamic environment. This role involves managing patient care across various settings, ensuring optimal clinical outcomes, and collaborating with an interdisciplinary team. The ideal candidate will possess a Master's degree in Social Work and relevant licensure, along with strong critical thinking and communication skills. This is a full-time position with the opportunity to make a significant impact on patient lives while working in one of Arizona's largest hospitals. Join a team dedicated to improving healthcare experiences and outcomes for patients and their families.

Qualifications

  • Master's Degree in Social Work or related field required.
  • 2-3 years clinical experience preferred with critical thinking skills.

Responsibilities

  • Provide comprehensive care coordination for patients as assigned.
  • Manage individual patients across the health care continuum.

Skills

Critical thinking
Problem-solving
Effective communication
Time management

Education

Master's Degree in Social Work
Licensed Master Social Worker (LMSW)
Licensed Clinical Social Worker (LCSW)

Tools

Basic Life Support (BLS)

Job description

Primary City/State: Mesa, Arizona

Department Name: Case Mgmt-Hosp

Work Shift: Day

Job Category: Clinical Care

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. If you're ready to change lives, we want to hear from you.

As the Master Social Worker Care Coordination, you will have the opportunity to provide comprehensive care coordination for patients as assigned. This position is accountable for clinical quality of Care Coordination services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. Case Managers cover units throughout the hospital and generally work in multiple areas each day. Case Managers are responsible for conducting initial assessments on patients, participating in daily multi-disciplinary rounds, communicating the discharge plan and updates to patients, families, and the medical team, as well as delegating tasks to a transitional care associate.

This is a full-time opportunity working the day shift. Weekend rotations are required in this role. Enjoy a flat rate $3/hour weekend shift differential.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine.

POSITION SUMMARY

This position provides comprehensive care coordination for patients as assigned. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for clinical quality of Care Coordination services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. The goal is to empower the patient and the family to participate to the fullest of their abilities in the discharge planning process.

CORE FUNCTIONS

  1. Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.
  2. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.
  3. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.
  4. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices. Knowledge of community resources relevant to health care, end of life dynamics, substance abuse, abuse, neglect, and domestic violence.
  5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
  6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.
  7. May supervise other staff.
  8. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations.

MINIMUM QUALIFICATIONS

Requires a Master's Degree in Social Work, Counseling or related field. Requires a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) or have a MSW with the requirement to become licensed within 6 months of hire date. An equivalent license applies to states that do not recognize an LMSW; therefore, the employee must possess a Master's Degree and be a Licensed Social Worker. For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.

Requires a proficiency level typically achieved with 2-3 years clinical experience. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. May have to take rotating call based on the Acute facility need.

PREFERRED QUALIFICATIONS

Certification for CCM (Certified Case Manager) preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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