Master Service Technician

Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader; San Jose (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Employer-paid medical plan

Short-Term Disability (STD)

Voluntary benefits options

401(k) with company match

Job summary

Sonny's Enterprises seeks a Service Technician to install and service conveyorized car wash systems at customer sites. The role requires travel, on-call weekends, and on-site troubleshooting.

The position emphasizes safety, accurate reporting, and effective communication with customers and team members. A high school diploma and clean driving record are expected, with on-site training provided.

Qualifications

• Requires reading and understanding diagrams and blueprints.
• Strong reading, writing, and arithmetic skills.
• Ability to read and interpret diagrams and schematics.
• Valid driver's license and clean driving record.
• Safe operation of power/hand tools as needed.
• Ability to read and understand safety guidelines.

Responsibilities

• Install and service car wash equipment at customer sites.
• Travel to customer locations for service calls.
• Troubleshoot and repair systems on site.
• Provide on-site training as required.
• Complete reports and service tickets accurately.
• Follow safety guidelines and wear PPE.

Skills

Reading diagrams

Safety

Problem solving

Teamwork

Time management

Dependability

Communication skills

Trunk strength

Arm-hand steadiness

Reading comprehension

Education

High school diploma or equivalent

Job description

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

This position is responsible for the Service & Installation of Car Wash systems and other related installations. Required to establish, promote and maintain relationships with all customers, co-workers, sales representatives and others as appropriate. Capable of working independently with little general supervision.

Category: Hourly

Dept: CWS Service

Hours: 6:00am – 3:00pm (schedules may vary), additional hours as needed.

On-call weekends once a month.

Responsibilities

• Performs the necessary technical services at customer sites for installation, and/or servicing of products. Travel will be required.
• Performs scheduled or emergency service on products at customer
• Trouble shoot and repair as
• Render on site and phone technical assistance to
• Capable of providing on-site training of
• STIG welding may be required for service and
• Provide accurate and timely reporting according to company guidelines for expense reports, mileage reports, Field Service Reports, Service Tickets, Timesheets, etc.
• Focuses on personal development within the required work schedules and
• Operate in a safe manner in accordance with published safety Must wear appropriate PPE as per company guidelines and accordance with job duties.
• Report all work related accidents or injuries within 24 hours to the appropriate
• Contributes to team effort by accomplishing related results as
• Other duties as assigned

#IND1

Qualifications

Technical Qualifications -

• Basic reading, writing, and arithmetic skills This is normally acquired through a high school diploma or equivalent.
• Ability to read diagrams and blue
• Basic Mathematical & Analytical Skills - performing operations in adding, subtracting, multiplying and diving.
• Will require proper coordination, and motor skills to work with power/hand tools as
• Clean Driving Record & Valid Driver's
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to potential
• Reading Comprehension - Understanding written sentences and paragraphs in work related
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go It does not involve solving the problem, only recognizing there is a problem.
• Mechanical – knowledge of Machines & Will require proper coordination, and motor skills to work with power/hand tools as needed.
• Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small Will require proper coordination, and motor skills to work with power/hand tools as needed.
• Communication Skills - The ability to effectively communicate, build a rapport and relate well to all kinds of people.
• Personal Accountability - A measure of the capacity to be answerable for personal Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
• Teamwork - The ability to work effectively and productively with Behaves in a manner consistent with team values and mission & responds positively to feedback from team members and supervisor. Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others.
• Time Management - Managing one's own time and the time of
• Safety - Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work Knowledge of relevant policies and procedures to promote effective safety operations.
• Dependability -the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

We offer a 100% employer-paid medical plan for eligible employees. In addition, the Company provides employer-paid Short-Term Disability (STD) coverage.

Employees and their eligible family members may also elect from a variety of voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.