Master Service Technician

Sonny’s Enterprises, LLC; Sacramento (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Sonny’s Enterprises, LLC in Sacramento is looking for a dedicated individual in the Service & Installation of Car Wash systems. This role requires technical skills and the ability to maintain strong relationships with customers and coworkers while performing installations and services independently.

The ideal candidate will be responsible for on-site technical services, report accurately on service activities, and work safely according to company guidelines. A clean driving record and basic technical skills are essential.

Qualifications

• Ability to troubleshoot and repair equipment at customer locations.
• Skills in providing on-site training and technical assistance.
• Willingness to travel for installations and services.

Responsibilities

• Perform technical services at customer sites for installations.
• Provide scheduled and emergency service.
• Ensure accurate reporting of service activities.

Skills

Basic reading, writing, and arithmetic skills

Ability to read diagrams and blueprints

Basic Mathematical & Analytical Skills

Clean Driving Record & Valid Driver's License

Active Listening

Critical Thinking

Communication Skills

Time Management

Safety

Education

High school diploma or equivalent

Tools

Power tools

Hand tools

Job description

Overview

This position is responsible for the Service & Installation of Car Wash systems and other related installations. Required to establish, promote and maintain relationships with all customers, co-workers, sales representatives and others as appropriate. Capable of working independently with little general supervision.

Category: Hourly

Dept: CWS Service

Hours: 6:00am – 3:00pm (schedules may vary), additional hours as needed.

On-call weekends once a month.

Responsibilities

• Performs the necessary technical services at customer sites for installation, and/or servicing of products. Travel will be required.
• Performs scheduled or emergency service on products at customer
• Trouble shoot and repair as
• Render on site and phone technical assistance to
• Capable of providing on-site training of
• STIG welding may be required for service and
• Provide accurate and timely reporting according to company guidelines for expense reports, mileage reports, Field Service Reports, Service Tickets, Timesheets, etc.
• Focuses on personal development within the required work schedules and
• Operate in a safe manner in accordance with published safety Must wear appropriate PPE as per company guidelines and accordance with job duties.
• Report all work related accidents or injuries within 24 hours to the appropriate
• Contributes to team effort by accomplishing related results as
• Other duties as assigned

Qualifications

Technical Qualifications -

• Basic reading, writing, and arithmetic skills This is normally acquired through a high school diploma or equivalent.
• Ability to read diagrams and blue
• Basic Mathematical & Analytical Skills - performing operations in adding, subtracting, multiplying and diving.
• Will require proper coordination, and motor skills to work with power/hand tools as
• Clean Driving Record & Valid Driver's
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to potential
• Reading Comprehension - Understanding written sentences and paragraphs in work related
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go It does not involve solving the problem, only recognizing there is a problem.
• Mechanical – knowledge of Machines & Will require proper coordination, and motor skills to work with power/hand tools as needed.
• Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small Will require proper coordination, and motor skills to work with power/hand tools as needed.
• Communication Skills - The ability to effectively communicate, build a rapport and relate well to all kinds of people.
• Personal Accountability - A measure of the capacity to be answerable for personal Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
• Teamwork - The ability to work effectively and productively with Behaves in a manner consistent with team values and mission & responds positively to feedback from team members and supervisor. Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others.
• Time Management - Managing one's own time and the time of
• Safety - Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work Knowledge of relevant policies and procedures to promote effective safety operations.
• Dependability -the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.