Master Service Technician

Whaley Foodservice, LLC; Mobile (AL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle & Cell Phone

Uniforms Provided

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Continuing Education

Industry Certification

Town Shares Program

Job summary

Whaley Foodservice is hiring a skilled Service Technician to maintain and repair commercial kitchen equipment across the Southeast. The role requires CFESA certifications and the ability to mentor peers, with on-call duties and potential overtime.

A company vehicle and cell phone are provided. Qualified candidates will have at least 1 year of applicable experience, a valid driver's license, and the ability to pass a background check and drug screen.

Qualifications

• CFESA Master Technician certification in at least three of four CFESA certifications.
• 1 year of applicable experience required.
• Valid driver’s license and clean driving record.
• Satisfactory background check and drug screen.

Responsibilities

• Adhere to all safety policies and PPE usage.
• Troubleshoot and repair gas, electric, water, refrigeration and steam-powered commercial kitchen and HVAC equipment.
• Document tasks, parts orders and timesheets using a tablet.
• Communicate professionally with customers about repairs and status.
• Use appropriate tools for repairs, including hand and power tools.
• Monitor and stock parts on the service vehicle.
• Attend weekend/holiday on-call rotations and work overtime as needed.

Skills

CFESA Master Technician

Tools

Tablet

Job description

***HIRING IMMEDIATELY!!!****

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $36.00 - 45.00/hour*

WE OFFER:

• Sign-On Bonus Available For QualifiedTechnicians
• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company’s success!

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal – Daily with branch staff; occasionally with corporate staff.
• External – Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.