Master Service Technician

PT Holdings LLC; Dothan (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in commercial kitchen equipment repair is seeking qualified service technicians to join their dynamic team. This role offers a competitive pay rate and an exciting sign-on bonus for qualified candidates. Technicians will be responsible for maintaining and repairing various kitchen and HVAC equipment, ensuring high productivity and customer satisfaction. With opportunities for continuing education and industry certification, this position is ideal for those looking to grow in a supportive environment. Join a company that values diversity and inclusivity while providing essential benefits and a company vehicle for your work.

Benefits

Sign-On Bonus

Company Vehicle

Cell Phone

Uniforms Provided

Continuing Education

401(k) & Profit Sharing

Paid Holidays

Medical & Dental Benefits

Short-term Disability Insurance

Life Insurance

Qualifications

• At least 1 year of relevant experience in commercial kitchen equipment repair.
• Must hold three of four CFESA certifications.

Responsibilities

• Troubleshoot and repair commercial kitchen and HVAC equipment.
• Document tasks using a tablet and communicate with customers.

Skills

Troubleshooting

Gas Equipment Repair

Electric Equipment Repair

Refrigeration Repair

HVAC Equipment Repair

Customer Communication

Mentoring

Education

CFESA Master Technician Certification

High School Diploma

Tools

Hand Tools

Power Tools

Tablets for Documentation

Job description

Description

Position at Whaley Foodservice

***HIRING IMMEDIATELY!!!***

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations.

Visit "Whaley Careers" to find your place to grow.

Pay Rate: $36.00-45.00/hour*

POSITION SUMMARY:

This role involves maintenance and repair of customer equipment. The technician is trained in at least two skill sets, maintains high productivity, holds three of four CFESA certifications, and participates in on-call duties. Leadership qualities, including mentoring and training others, are essential.

MAJOR RESPONSIBILITIES:

1. Follow all safety policies and procedures, including PPE use.
2. Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
3. Use a tablet to document tasks such as parts orders, work orders, and timesheets promptly.
4. Communicate professionally with customers regarding repairs and status updates.
5. Use appropriate tools, including hand and power tools.
6. Monitor truck stock to ensure necessary parts are available.
7. Maintain service vehicle, tools, and uniforms.
8. Work independently with minimal supervision.
9. Participate in scheduled weekend/holiday on-call rotations and work overtime as required.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers from the branch parts personnel.
2. Collect payment for COD jobs.
3. Contribute to branch response time and first-time fix rate targets.
4. Engage in training to enhance skills and knowledge.
5. Perform other duties as assigned.

CONTACTS:

• Internal: Daily contact with branch staff; occasional contact with corporate staff.
• External: Frequent contact with customers; occasional contact with factories for warranty issues.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old.
• Satisfactory background check and drug screen required.
• Valid driver’s license with a safe driving record.
• At least 1 year of relevant experience.
• CFESA Master Technician with three of four CFESA certifications.

WE OFFER:

Sign-On Bonus Available for Qualified Technicians

• Competitive salary & on-call pay
• Company vehicle & cell phone
• Uniforms provided
• Meters & test equipment
• Continuing education and industry certification
• 401(k) & profit sharing
• Paid holidays & vacation
• Medical & dental benefits
• Short-term and long-term disability insurance (company paid)
• Life insurance (company paid)

Come home to Whaley! Visit our career site to find your growth opportunity: www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.