Master Plumber | On-Call Emergency Repairs & Growth

Volarify; New Milford (CT); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Uniforms

Health insurance

Paid time off

Job summary

Volarify is seeking a Master Plumber in Connecticut to join a busy emergency plumbing and restoration team. You will diagnose complex issues, perform installations and repairs, and respond to urgent service calls while ensuring safety and code compliance.

The ideal candidate has 7+ years of hands-on experience, CT master plumber license, strong blueprint reading ability, and excellent communication for customer service. On-call, weekends and holidays may be required.

Qualifications

• Active Connecticut Master Plumber license or CT plumbing contractor license required.
• Minimum 7 years of hands-on plumbing experience preferred.
• Proven experience in residential and commercial plumbing service and repair.
• Strong knowledge of plumbing systems, codes, standards, and best practices.
• Experience diagnosing and repairing complex plumbing issues.
• Experience with emergency plumbing, drain cleaning, and sewer line systems.
• Hands-on experience with water heaters, sump pumps, and plumbing fixtures.
• Ability to read and interpret blueprints, schematics, and technical diagrams.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and lead plumbing projects when required.
• Excellent communication and customer service skills.
• Valid driver's license and reliable transportation.
• Ability to work on-call, weekends, holidays, and emergency shifts as required.
• Ability to pass a background check and drug screening, if required by the company.
• Physical ability to lift up to 50 lbs and work in confined spaces.

Responsibilities

• Diagnose, troubleshoot, and repair residential and commercial plumbing systems, including pipes, fixtures, water heaters, sump pumps, sewage pumps, and sewer lines.
• Perform emergency plumbing repairs and respond to service calls with urgency and professionalism.
• Install, repair, and maintain plumbing systems for residential and commercial properties.
• Perform drain cleaning, hydro‑jetting, sewer line repairs, and video camera inspections.
• Troubleshoot water leaks, clogged drains, burst pipes, and other plumbing emergencies.
• Perform water heater installation, repair, and maintenance.
• Read and interpret plumbing blueprints, schematics, and technical diagrams.
• Ensure all plumbing work complies with applicable Connecticut state and local plumbing codes and safety regulations.
• Pull permits and coordinate inspections when required and authorized.
• Oversee and mentor apprentice and journeyman plumbers as needed.
• Communicate clearly with customers, explain plumbing issues, and recommend appropriate solutions.
• Provide professional customer service and explain repair options and pricing.
• Accurately document work completed, materials used, and time spent for billing and service records.
• Maintain company vehicles, tools, and plumbing equipment in proper working condition.
• Collaborate with dispatch and operations teams to prioritize and complete service calls efficiently.
• Follow all company safety policies and procedures.

Skills

Leadership

Customer service

Blueprint reading

Problem solving

Emergency response

On-call readiness

Team mentoring

Master Plumber License

Education

Master Plumber license (CT)

Tools

Hydro-jetting equipment

Sewer camera systems

Job description

Volarify is seeking a Master Plumber in Connecticut to join a busy emergency plumbing and restoration team. You will diagnose complex issues, perform installations and repairs, and respond to urgent service calls while ensuring safety and code compliance.

The ideal candidate has 7+ years of hands-on experience, CT master plumber license, strong blueprint reading ability, and excellent communication for customer service. On-call, weekends and holidays may be required.