Master Plumber

Roto-Rooter Plumbing and Drain Service; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading plumbing service provider is seeking a Master Plumber to manage and mentor a team of service professionals. The role involves ensuring compliance with plumbing guidelines, developing business opportunities, and conducting training for apprentices. The ideal candidate will have a valid driver’s license and a state plumbing license, along with strong communication and customer service skills.

Benefits

Medical, dental, and vision insurance

Paid vacation and training

Life insurance and 401K with matching contributions

Tuition reimbursement and profit sharing

Qualifications

• Valid driver’s license.
• State plumbing license required.
• Effective communication and customer service skills.

Responsibilities

• Manage, coach, and mentor a team of service professionals.
• Ensure adherence to state plumbing guidelines.
• Conduct work-site reviews to ensure safety measures are followed.

Skills

Effective communication

Customer service

Education

State plumbing license

Job description

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Overview

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates in over 100 company-owned branches, independent contractor territories, and approximately 400 franchise operations, serving about 90% of the U.S. population and parts of Canada.

Responsibilities

• Manage, coach, and mentor a team of service professionals to provide quality plumbing service.
• Ensure adherence to state plumbing guidelines.
• Follow up and communicate with Field Technicians.
• Communicate with Field Supervisors to provide accurate estimates for excavation jobs.
• Develop additional business opportunities by promoting Roto-Rooter’s maintenance and care programs.
• Conduct work-site reviews to ensure safety measures are followed.
• Monitor team performance weekly, review, and identify training needs.
• Assist the excavation team at customer sites to observe performance and provide coaching, including customer service, sales, safety, and OSHA requirements.
• Teach in-house plumber school two days a week to trainee apprentices.
• Review work orders to ensure compliance with code guidelines.

Requirements

• Valid driver’s license.
• State plumbing license.
• Effective communication and customer service skills.

Benefits

We prioritize our employees' health and well-being, offering an extensive benefits package including:

• Medical, dental, and vision insurance.
• Paid vacation and training.
• Life insurance and 401K with matching contributions.
• Tuition reimbursement and profit sharing.

Military veterans are encouraged to apply, as we value military training and structure.

EEO Statement

We are an equal opportunity employer, considering all qualified applicants regardless of race, religion, gender, age, national origin, veteran or military status, disability, gender identity, sexual orientation, or other protected characteristics.