Master Data Operations Supervisor

Corning Inc.; City of Corning (NY); On-site; USD 83,000 - 114,000; Full time

Job summary

Corning is seeking a Master Data Operations Supervisor to lead a team responsible for accurate, timely, and compliant master data in SAP and related systems. This role combines frontline leadership with hands-on data work to enable reliable planning, procurement, manufacturing, and financial processes.

You will coach Data Specialists, manage daily operations, ensure data standards and governance, and drive data quality while collaborating with planning, engineering, and finance on SAP S/4HANA

Qualifications

• Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field.
• 3-5 years plus in Master Data Governance, or Supply Chain ERP relevant experience
• Experience working in ERP systems, preferably SAP or SAP S/4HANA
• Experience managing or leading work in a transactional master data environment
• Strong attention to detail and commitment to data accuracy
• Ability to manage work in a structured, SLA-driven environment
• Effective communication and collaboration skills across functions
• Continuous improvement mindset and problem-solving capability

Responsibilities

• Lead daily team operations by directing Data Specialists, balancing workloads, monitoring queues/logs/reporting, adjusting priorities, and ensuring service levels, accuracy, and turnaround targets are met.
• Provide coaching and issue support by training new team members and users, resolving routine delays or issues, and escalating more complex risks when needed.
• Oversee hands-on master data execution including materials, BOMs, routings, related records, new part setup, and complex requests while ensuring readiness for downstream processes.
• Maintain data standards and governance by ensuring updates follow established procedures, naming conventions, internal controls, and Data Office governance requirements.
• Drive data quality and compliance through audits, reports, routine checks, deviation resolution, issue identification, escalation of systemic concerns, and audit readiness support.
• Coordinate cross-functionally with planning, procurement, engineering, manufacturing, and finance while guiding stakeholders on data standards, supporting onboarding, and maintaining alignment across teams.
• Support SAP S/4HANA implementation through data readiness, testing, validation, process standardization, adoption of new capabilities, and partnership with transformation teams for smooth stabilization.

Skills

ERP systems

Data governance

SLA-driven work

Strong communication

Cross-functional collaboration

Problem solving

Structured work approach

Attention to detail

Education

Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field

Tools

SAP

SAP S/4HANA

Job description

Company: Corning

Requisition Number: 77711

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation
• Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Scope of the role:

The Master Data Operations Supervisor leads a team responsible for maintaining accurate, timely, and compliant master data in SAP and related systems. This role combines frontline people leadership with hands-on contribution, ensuring stable daily operations.

Operating within established procedures, the Supervisor ensures high-quality execution of master data processes, resolves day-to-day issues, and escalates exceptions as needed. This role is critical to enabling effective planning, procurement, manufacturing, and financial processes through reliable system data.

Key Responsibilities:

• Lead daily team operationsby directing Data Specialists, balancing workloads, monitoring queues/logs/reporting, adjusting priorities, and ensuring service levels, accuracy, and turnaround targets are met.
• Provide coaching and issue supportby training new team members and users, resolving routine delays or issues, and escalating more complex risks when needed.
• Oversee hands-on master data executionincluding materials, BOMs, routings, related records, new part setup, and complex requests while ensuring readiness for downstream processes.
• Maintain data standards and governanceby ensuring updates follow established procedures, naming conventions, internal controls, and Data Office governance requirements.
• Drive data quality and compliancethrough audits, reports, routine checks, deviation resolution, issue identification, escalation of systemic concerns, and audit readiness support.
• Coordinate cross-functionallywith planning, procurement, engineering, manufacturing, and finance while guiding stakeholders on data standards, supporting onboarding, and maintaining alignment across teams.
• Support SAP S/4HANA implementationthrough data readiness, testing, validation, process standardization, adoption of new capabilities, and partnership with transformation teams for smooth stabilization.

Required Qualifications:

• Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field (or equivalent experience)
• 3-5 years plus in Master Data Governance, or Supply Chain ERP relevant experience
• Experience working in ERP systems, preferably SAP or SAP S/4HANA
• Experience managing or leading work in a transactional master data environment
• Strong attention to detail and commitment to data accuracy
• Ability to manage work in a structured, SLA-driven environment
• Effective communication and collaboration skills across functions
• Continuous improvement mindset and problem-solving capability

This position does not support immigration sponsorship.

The range for this position is$82,679.00-$113,684.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, Corning provides company matching contributions to your 401(k) savings plan of up to 4% of pay when you contribute at least 6% of pay.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.

We prohibit discrimination on the basis ofrace, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability,veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail] .