Master Control Hub Maintenance Tech

Media Networks, Inc.; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Scripps is seeking a seasoned Master Control technical professional to join the Indianapolis hub. You will troubleshoot, diagnose, and fix broadcast and IT equipment, while collaborating with station leadership to ensure continuous on-air operation.

Expect to install, maintain, and customize master control software, support disaster recovery planning, and work overtime or weekends as needed in a fast-paced environment.

Qualifications

• Associate's degree or equivalent years of related experience preferred.
• 5+ years of experience in related field preferred.

Responsibilities

• Serve as liaison to the IT group for Master Control and report to hub management.
• Install, maintain, and repair critical broadcasting components to keep systems on air.
• Troubleshoot broadcast and IT equipment and recommend improvements.
• Collaborate with suppliers on setup, upgrades, and issue resolution.
• Program or customize master control software functionality and assist users.
• Support disaster recovery planning and system reliability.

Skills

Analysis & problem-solving

Computer hardware

Computer software

LAN environment

Independence

Multitasking

Organization

Attention to detail

Video servers

Routing processes

RF transmitters

Communication skills

Master Control knowledge

Education

Associate's degree or equivalent

Job description

Are you a broadcast technology expert who thrives on solving complex problems and keeping critical systems running at their best? Scripps is looking for a seasoned technical professional to join our Master Control Hub team in Indianapolis, Indiana. In this pivotal role, you'll serve as the go‑to technical expert supporting Scripps television broadcasting entities across the country, leveraging deep knowledge of computers, IP networks, and master control operations to troubleshoot, diagnose, and implement solutions that keep our stations on air. The Scripps Master Control Hub is the backbone of centralized, remote control and monitoring of commercial and programming sources for Scripps stations, and your work will directly shape its performance and reliability.

WHAT YOU'LL DO:

• Serve as liaison to the IT group for Master Control.
• Report to the master control hub manager but consult with Scripps local station engineering directors and other senior leadership, including the senior director of Scripps engineering.
• Install, maintain, and repair critical broadcasting components to ensure all systems are functioning at peak efficiency.
• Troubleshoot and repair a variety of issues with broadcast and IT equipment.
• Rely on extensive knowledge and professional discretion to perform efficiently and successfully.
• Make recommendations for products and service enhancements.
• Significant technical ingenuity and flexibility are expected.
• Collaborate with technology suppliers regarding set‑up, upgrades, enhancements, troubleshooting, and issue resolution.
• Program/customize master control software functionality.
• Track and assist master control users with desktop computer and server issues.
• When resolving open issues, seek multiple perspectives, gather more information when necessary, close or elevate issues, and monitor resolution so that hub operation is optimized.
• Work with the hub leadership team to address operational issues and facilitate decision‑making with regard to technical matters.
• Provide input and make recommendations to assist in disaster recovery and system planning.
• Other duties as assigned.
• May require working overtime, holidays, and weekends with short notice when necessary.

WHAT YOU'LL NEED:

• Associate's degree in a related discipline or equivalent years of experience preferred
• Generally, 5+ years of experience in related field preferred

WHAT YOU'LL BRING:

• Very strong analysis and problem‑solving skills: The ability to assess a situation, seek multiple perspectives, gather information, and identify key issues is critically important in this role
• Solid knowledge of computer hardware, software, LAN environment, configuration, and operation
• A very high sense of responsibility and urgency regarding corrective action and customer service
• Ability to work independently with minimal supervision
• Composure: Demonstrated ability to multitask in a fast, deadline‑driven environment, and maintain calmness and accuracy of work
• Strong organization skills
• Highly detail‑oriented
• Working knowledge of video servers, routing processes, and related equipment
• Working knowledge of television RF transmitter parameters and operations
• Good communication skills, both verbal and written
• Working knowledge of all functions and responsibilities of television Master Control
• This position may require working overtime, holidays, and weekends with short notice when necessary

WHERE YOU'LL LIVE, WORK, AND PLAY:

Indianapolis is a world‑class city that punches well above its weight in sports, culture, and livability. Known as the "Racing Capital of the World", it is home to the iconic Indianapolis Motor Speedway and the legendary Indy 500, one of the most celebrated motorsports events on the planet. The city is also a major hub for professional sports, boasting the NFL's Indianapolis Colts and the NBA's Indiana Pacers, along with a well‑earned reputation as one of America's premier hosts for NCAA championships, the Big Ten Championship Game, and other marquee sporting events.

Beyond the excitement of game day, Indianapolis offers a rich cultural landscape that surprises and delights. The Children's Museum of Indianapolis, the largest of its kind in the world, sits alongside gems like the Eiteljorg Museum, the Indiana State Museum, and the stunning Newfields campus, home to the Indianapolis Museum of Art and a beloved outdoor art and nature park. The city's vibrant neighborhoods, from the galleries and restaurants along Massachusetts Avenue to the eclectic energy of Fountain Square and Broad Ripple, give residents a thriving local food, arts, and nightlife scene to explore.

For outdoor enthusiasts, Indianapolis delivers with Eagle Creek Park, one of the largest municipal parks in the United States, offering boating, hiking, birdwatching, and sailing year‑round. White River State Park sits right in the heart of downtown, connecting you to green space, the Indianapolis Zoo and the scenic Central Canal Walk. Add a cost of living that remains w