Master Bench Jeweler

Jewelers; Knoxville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Kimball’s Jewelers in Knoxville, TN seeks an accomplished Master Bench Jeweler to join our team of fine jewelry professionals. The role focuses on advanced repair, restoration, fabrication, stone setting, finishing, and custom work, upholding our 160-year standard of quality and service.

This position requires exceptional bench skills, strong stone-setting capabilities, and expertise with gold and platinum; CAD/CAM experience is highly valued, with relocation assistance available for the right

Qualifications

• Minimum 7 years of professional bench jewelry experience.
• 10+ years preferred; advanced repair, fabrication, finishing, and stone-setting.

Responsibilities

• Perform advanced jewelry repairs, restoration, fabrication, and alterations.
• Expertly work with gold, platinum, silver, diamonds, gemstones, and fine jewelry.
• Perform advanced stone setting across a variety of setting styles.
• Solder, laser weld, size, assemble, polish, refinish, and restore fine jewelry.
• Diagnose challenging repair issues and determine the appropriate repair or restoration method.
• Execute complex ring sizing and structural repairs while protecting gemstones and original design integrity.
• Participate in the creation of custom jewelry from concept through finished piece.
• Work with CAD/CAM technology in support of custom design and manufacturing.
• Assist with jewelry cleaning, inspection, and preventative maintenance as needed.

Skills

Bench jewelry

Stone setting

Gold & Platinum

Soldering & laser weld

Fabrication

Custom jewelry

Attention to detail

Proportion & design

Hand skills

Client collaboration

CAD/CAM experience

3D printing familiarity

Education

Formal jewelry training

Trade certification

Advanced bench credentials

Tools

CAD/CAM

Laser engraving equipment

3D printing

Job description

Join a Legacy of Exceptional Craftsmanship

Kimball’s Jewelers is seeking an accomplished Master Bench Jeweler to join our team of fine jewelry professionals in Knoxville, Tennessee.

For more than 160 years, Kimball’s has built its reputation on exceptional jewelry, extraordinary service, lasting client relationships, and uncompromising standards. Our bench jewelers play an essential role in that tradition—from restoring treasured heirlooms and working with significant fine jewelry to bringing one-of-a-kind custom designs to life.

We are looking for an experienced craftsperson who takes tremendous pride in the quality of their work and understands the precision, judgment, and attention to detail required when working with fine jewelry.

For the right candidate, relocation assistance is available.

The Role

Our Master Bench Jeweler will perform advanced jewelry repair, restoration, fabrication, stone setting, finishing, and custom work while maintaining the exceptional quality standards our clients expect from Kimball’s.

This position is ideal for an experienced jeweler who combines exceptional technical ability with creativity, professionalism, problem-solving skills, and a genuine passion for the craft.

Primary Responsibilities

• Perform advanced jewelry repairs, restoration, fabrication, and alterations
• Expertly work with gold, platinum, silver, diamonds, gemstones, and fine jewelry
• Perform advanced stone setting across a variety of setting styles
• Solder, laser weld, size, assemble, polish, refinish, and restore fine jewelry
• Diagnose challenging repair issues and determine the appropriate repair or restoration method
• Execute complex ring sizing and structural repairs while protecting gemstones and original design integrity
• Participate in the creation of custom jewelry from concept through finished piece
• Work with CAD/CAM technology in support of custom design and manufacturing
• Assist with 3D printing, wax preparation, casting, and lost-wax manufacturing
• Perform laser engraving and related precision work
• Inspect completed work carefully for craftsmanship, structural integrity, finish, and quality
• Consult with clients and sales professionals regarding repairs, restorations, alterations, and custom projects when appropriate
• Collaborate with our sales, gemological, appraisal, and leadership teams
• Assist with jewelry cleaning, inspection, and preventative maintenance as needed
• Maintain an exceptionally clean, organized, professional, and secure bench and shop environment
• Follow established procedures for the careful handling, tracking, and protection of client and company merchandise

What We Are Looking For

• Exceptional bench jewelry skills and advanced knowledge of jewelry construction and repair
• Strong stone-setting capabilities
• Expertise working with gold and platinum
• Thorough knowledge of diamonds, gemstones, precious metals, and the special considerations required when repairing fine jewelry
• Excellent soldering, laser welding, polishing, finishing, and fabrication skills
• Experience with custom jewelry manufacturing
• Strong troubleshooting and problem-solving abilities
• Exceptional attention to detail, precision, and quality
• Artistic ability and an understanding of proportion, balance, and design
• Excellent hand skills and mastery of traditional bench tools and equipment
• Strong communication skills and the ability to collaborate effectively with sales professionals and clients
• The judgment to recognize when a repair requires additional consideration before proceeding
• Unwavering professionalism, integrity, and respect for clients, coworkers, and the merchandise entrusted to our care
• A positive, team-oriented attitude
• CAD/CAM Experience
• Advanced CAD/CAM experience is highly valued. Candidates with strong traditional bench skills who have experience working collaboratively with CAD designers are also encouraged to apply.

Experience with laser engraving, 3D printing, and other modern jewelry manufacturing technologies is preferred; additional training may be available for an otherwise exceptional candidate.

Minimum 7 years of professional bench jewelry experience required; 10+ years preferred
Demonstrated advanced repair, fabrication, finishing, and stone-setting experience
Experience working in a fine jewelry or luxury jewelry environment strongly preferred
Significant experience handling high-value jewelry, diamonds, gemstones, and precious metals
Custom jewelry design and manufacturing experience preferred
Formal jewelry training, trade certification, or advanced bench credentials are valued but not required when supported by substantial professional experience
Candidates should be prepared to provide examples of their work and/or complete a practical bench evaluation as part of the interview process