Master Automotive Technician: Training, Growth & Impact

AutoNation; Cockeysville (MD); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401k matching

Dental coverage

Vision coverage

Training & certification

Job summary

AutoNation is seeking a Master Technician to perform vehicle repair and maintenance to dealer and factory standards, building trust with customers and ensuring safety and reliability.

You will diagnose malfunctions, communicate with Parts Department and Service Advisors, conduct multi-point inspections, document work, and stay current with factory bulletins and training to deliver an exceptional customer experience.

Qualifications

• High School diploma or equivalent.
• 2+ years of experience as an automotive technician.
• Automotive technical training.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver's license and have and maintain an acceptable, safe driving record.

Responsibilities

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools".
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

Skills

Automotive technician

Customer service

Attention to detail

Organization

In-state driver’s license

Education

High School diploma or equivalent

Automotive technical training

Job description

AutoNation is seeking a Master Technician to perform vehicle repair and maintenance to dealer and factory standards, building trust with customers and ensuring safety and reliability.

You will diagnose malfunctions, communicate with Parts Department and Service Advisors, conduct multi-point inspections, document work, and stay current with factory bulletins and training to deliver an exceptional customer experience.