Massage Therapist, Wellness, Spa & Fitness

J.F. Shea Co., Inc.; Front Royal (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Massage Therapist to manage therapy services at their wellness spa. The role involves creating a stress-free environment, maintaining professional standards, and ensuring client satisfaction through personalized treatments. Ideal candidates will have customer service experience and relevant certifications. Join a team that values honesty, integrity, and teamwork.

Qualifications

• At least one year of customer service and massage experience preferred.
• Must complete state-required training for licensed massage therapists.

Responsibilities

• Manage delivery of massage therapy services and create a healthy environment.
• Maintain professional relationships and adhere to health care protocols.
• Perform treatments based on certifications and maintain client records.

Skills

Customer-oriented

Effective communication

Teamwork

Education

High School diploma or equivalent

Job description

Massage Therapist, Wellness, Spa & Fitness

Join to apply for the Massage Therapist, Wellness, Spa & Fitness role at J.F. Shea Co., Inc.

Position Overview

The Massage Therapist manages the delivery of massage therapy services, performs various massage techniques, and creates a healthy, stress-free environment for clients. This role reports to the Assistant Spa & Fitness Director and works directly with the Spa & Fitness Director.

Key Responsibilities

• Ensure the BlueStar Experience by modeling and maintaining standards and adhering to policies.
• Maintain professional, confidential relationships; understand and use universal precautions and ethics.
• Assess client contraindications and customize treatments accordingly.
• Focus on client care during sessions; engage in relevant conversations.
• Practice health care protocols; report incidents or accidents.
• Perform treatments based on current certifications and knowledge of spa services.
• Create and maintain client records and treatment notes.
• Maintain product knowledge; explain ingredients and benefits; promote products with a minimum 25% service-to-sales ratio.
• Maintain a clean, sanitized workspace; replace linens; disinfect equipment daily.
• Adhere to scheduled treatment times; ensure work areas are clean and prepared.
• Attend meetings and trainings; assist with facility maintenance and special event preparations.

Personal Attributes

• Customer-oriented with a high need for closure.
• Ability to work under pressure, manage multiple priorities, and motivate team members.
• Live the BlueStar core values: Honesty and Integrity, Respect for the Individual, Teamwork, and a Competitive Spirit.

Minimum Requirements / Qualifications / Skills

• High School diploma or equivalent preferred.
• At least one year of customer service and massage experience preferred.
• Must complete state-required training for licensed massage therapists (LMT).
• Maintain current licenses and certifications; participate in continuing education.
• Computer literate; able to explain and promote treatments and products.
• Effective communication skills; ability to write client notes and reports.
• Ability to work flexible hours, including evenings and weekends; valid driver’s license required.

Work Environment & Physical Demands

Work in a private, low-lit spa room; typically quiet environment. Must see, hear, speak clearly, sit, stand, walk, bend, and lift up to 50 pounds. Endurance and balance are required for massage sessions.