Overview
We are seeking an experienced massage therapist with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
Responsibilities
- Perform spa treatment services as outlined in spa treatment protocols.
- Demonstrate a high level of guest service.
- Participate in all spa treatment and service training programs.
- Assist guests with home care program and products.
- Communicate effectively with peers, management, line and front of the house employees.
- Be courteous to all guests and coworkers.
- Regularly attend meetings including daily communication, service, weekly staff meeting, and monthly department meetings.
- Maintain all sanitation and HACCP documentation in accordance with California & DH&R health codes.
- Practice effective listening (seek to understand).
- Perform related duties as required.
- Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner.
- Be responsible for the cleanliness of the immediate work area as well as the general property.
- Stock and restock treatment rooms with necessary supplies.
Additional Duties & Responsibilities:
- Maintain the company image and vision statement.
- Make optimal use of financial resources.
- Participate in ongoing training and encourage the personal development of all associates.
- Provide an exceptional guest experience.
Qualifications
- Must be able to speak, comprehend, read, and write English.
- Must have strong customer service skills.
- Must have strong written and verbal communication skills.
- Must possess the ability to implement and uphold high service standards.
- Must have the ability to interact with all associates and resort guests.
- Must have the ability to perform well in stressful, high-pressure situations.
- Must be able to stand or walk for long periods of time.
Experience, Education, & Licensure:
- A high school diploma is required.
- Certificate of completion from a recognized massage program (minimum of 500 hours).
- State of California Massage License.
- Passing of MBLEX or NCBTMB test, per California Massage License Requirements.
Miscellaneous Skills:
- Comprehension of SPASOFT software.
Compensation:
Base Pay Start Rate: $16.50/Hr.
We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!