Massage Therapist - PT

Hyatt Hotels Corporation; California; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a professional massage therapist to deliver full-body treatments in a luxury spa environment. The role requires English communication, a current licensing, and at least 500 accredited massage hours along with two years of spa experience.

Flexibility to work weekends, holidays, or evenings is essential. The therapist will maintain high standards of cleanliness, educate guests on home care products, and support spa operations

Qualifications

• Must communicate in English with guests, coworkers and management.
• Must hold current applicable licensing.
• Minimum 500 accredited massage hours completed.
• Two years spa experience, preferably in a high-end hospitality environment.
• Strong interpersonal skills and the ability to work well with others.
• Ability to work with minimum supervision and maintain punctuality.
• Flexible schedule, including weekends, holidays, evenings and mornings.

Responsibilities

• Perform full-body massage and massage/treatment combinations using spa menu products and equipment.
• Provide excellent customer service by promptly responding to guests’ needs and concerns.
• Educate guests on home care products to extend treatment results.
• Maintain spa cleanliness and proper draping procedures.
• Ensure treatments start and finish on time and within scheduled appointment times.
• Keep knowledge of existing and new treatments offered at the Spa.

Skills

English communication

Interpersonal skills

Flexible schedule

Punctuality

Stand for long hours

Education

500 accredited massage hours

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Responsible for providing excellent guest experiences as it relates to performing massage and body treatments. All massage and body treatments must be performed according to CVR policies, procedures and service standards.

• Prior Hospitality experience a plus
• Hourly plus commission, plus service charge and gratuity
• CAMTC requited in good standing 500 hrs

Qualifications

Qualifications/skills:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation.

Essential:
1. Ability to satisfactorily communicate in English (speak, read, write) with guests, coworkers and management to their understanding.
2. Must hold current applicable licensing
3. Minimum completion of 500 accredited massage technician instructional education hours.
4. Two years spa experience, preferably in a high-end and/or hospitality environment.
5. Strong interpersonal skills and the ability to work well with co-workers and the public.
6. Ability to work with minimum supervision.
7. Punctual, regular and reliable attendance.
8. Must be able to work a flexible schedule, including weekends, holidays, evenings and mornings.

Desirable:
1. Two years professional Resort Spa experience.
2. CPR certification.

Physical Abilities

• Endure various physical movements throughout the work areas, such as standing, bending, reaching, stooping and lifting.
• Ability to stand, bend, walk and/or sit and continuously perform essential job functions for a maximum of eight hours (excluding meal and rest breaks) through out the work shift.
• Repetitive hand and arm motion (body manipulation) for extended periods of time.
• Ability to lift, push, pull, and/or carry 50 pounds

Essential Job Functions

• Perform all duties in a manner that is consistent with CVR policies and procedures and
  Spa Service Standards.
• Provide excellent customer service by promptly responding to guests’ needs and
  concerns.
• Develop positive relationships with guests to ensure comfort with the spa experience.
• Perform full-body massage and massage/treatment combinations with
  products/equipment designed for each massage and massage/treatment on the Spa
  menu.
• Willingness to listen to guest feedback and adjust treatment accordingly
• Adhere to appropriate and proper draping procedures according Spa Service Standards.
• Be timely with each guest and complete the full length of their scheduled appointment.
• Maintain knowledge of existing treatments and all new treatments offered in the massage
  department.
• Maintain good knowledge of all other treatments offered at the Spa.
• Perform all treatments, existing and new, including any/all modified lengths of treatment
  times.
• Educate guests on home care products to continue treatment at home.
• Make product recommendations as appropriate.
• Care for and clean massage department equipment daily.
• Responsible for all linens and towels associated with scheduled treatments including but
  not limited to removal of dirty linens and towels, replacing/restocking linens and towels.
• Ensure that treatment room is maintained in a cleanly, sanitized, and organized manner
  at all times.
• Document maintenance needs and submit to management.
• Knowledgeable of emergency and safety procedures.
• Ensure timely start and finish times of treatments.
• Maintain strong knowledge about inn and restaurant service offerings.
• Other duties as assigned.
• Must maintain general knowledge of hotel and restaurant services and hours
• Willingness to work at private and/or hotel sponsored events utilizing chair massage or
  other customized treatments.

Secondary Job Functions

• Perform special massage department related projects and other responsibilities as assigned.

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

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