Massage Therapist Part-Time

Detroit Athletic Club; Detroit (MI); On-site; USD 16,531 - 27,552; Full time

Job summary

The Detroit Athletic Club in Detroit, MI is seeking a Spa Receptionist to manage member and guest reservations, promote spa programs, and coordinate daily operations of the spa area.

Applicants should have a high school diploma or associates, strong customer service, clerical skills, and familiarity with computers and Excel. A state license and liability insurance are required to support club operations.

Qualifications

• High school diploma or associate’s degree.
• Knowledge of administrative and clerical procedures.
• Working knowledge of computers and Excel software applications, keyboard skills.
• Knowledge of customer service principles and practices.
• Extensive knowledge of anatomy and physiology.
• Current state license and liability insurance.

Responsibilities

• Keeps up-to-date knowledge of all club amenities and events.
• Promotes Spa programs, packages and upgrades to maximize revenue.
• Takes spa reservations for members and guests and confirms itineraries.
• Communicates essential information to the Spa Director.
• Posts charges according to established procedures.
• Maintains a clean, safe, and organized spa facility.
• Maintains an accurate inventory list and filing system.

Skills

Customer service

Administrative skills

Clerical skills

Computer literacy

Anatomy & physiology knowledge

Education

High school diploma or associate’s degree

Current state license and liability insurance

Tools

Excel

Computers

Job description

Job Details

Job Location: Main Work Location - Detroit, MI 48226
Position Type: Full-Time/Part-Time

Works closely with the department head and supervisors recommending program changes as necessary.

Responsibilities

• Maintains an up-to-date working knowledge of all club amenities as well as any special events.
• Maximizes revenue and cash flow by promoting Spa programs, packages and upgrades when appropriate.
• Takes spa reservations for members and guests and verifies client itinerary for the day’s services.
• Interacts with club staff in a professional manner, assisting other departments with necessary information.
• Communicates all pertinent information to the Spa Director.
• Follows set procedures on posting charges.
• Ensures member satisfaction by maintaining a clean and safe facility.
• Maintains an accurate supply list and inventory sheet.
• Maintains a clean and organized spa by monitoring the facilities regularly.
• Calls Athletic Porter for cleaning as needed.
• Reports any necessary repairs to engineering.
• Assists in the efficient operation of the department.
• Maintains filing system.
• Records members’ participation.

Qualifications

• High school diploma or associate’s degree.
• Knowledge of administrative and clerical procedures.
• Working knowledge of computers and Excel software applications, keyboard skills.
• Knowledge of customer service principles and practices.
• Extensive knowledge of anatomy and physiology.
• Current state license and liability insurance.