Massage Therapist On-Call (Male and Female)

Four Seasons Hotels and Resorts; Houston (TX); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Competitive salary with benefits

Comprehensive training and development

Complimentary accommodation at other 4

Job summary

Four Seasons Hotels and Resorts in Houston seeks an on-call Massage Therapist to deliver premium massage services and body treatments in a luxury spa setting.

Responsibilities include guest hospitality, handling requests, upselling treatments and products, and maintaining pristine treatment rooms and equipment. A minimum of one year of experience and valid massage licensing are required.

Qualifications

• English language proficiency (reading/writing/oral).
• Minimum 1 year experience as a massage therapist, preferably luxury environments.

Responsibilities

• Provide massage and body treatments per spa protocols.
• Manage guest interactions with hospitality and professionalism; handle special requests and inquiries.
• Upsell services and products with knowledge of health benefits.
• Aim to meet monthly retail sales goals.
• Keep treatment rooms and prep areas neat and clean.
• Operate, use, and clean spa equipment per hotel/state requirements.

Skills

English proficiency

Guest service

Education

Licensed Massage Therapist

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

A lone star welcome in the country’s capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

About the role

The Massage Therapist provides a superior level of massage services and body treatments according to established protocols ensuring all guests experience pure peace and relaxation. Responds to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

What you will do

• Provide a superior level of massage and body treatments.




• Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, and assist guests in all inquiries in connection with the spa and fitness center.




• Upsell and create added value to our guests by staying current with both service and product offerings and to promote treatments and products by thorough knowledge of their health benefits.




• Achieve monthly retail sales goals.




• Keep all departmental areas neat and clean including treatment rooms and prep area.




• Operate, utilize and clean all equipment in the spa treatment rooms according to the hotel and/or state board requirements.

What you bring

• Average reading, writing and oral proficiency in the English language.




• Licensed Massage Therapist with minimum 1 year of experience, preferably in luxury environment.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package




• Excellent Training and Development opportunities




• Complimentary Accommodation at other Four Seasons Hotels and Resort




• Complimentary Dry Cleaning for Employee Uniforms




• Complimentary Employee Meals

Schedule & Hours:

• This is an on-call position.




• Candidate is expected to work a flexible schedule, including day shifts, evening shifts, weekends and holidays.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal