Massage Therapist - On Call / Casual

Park Hyatt Los Cabos at Cabo del Sol; Hawaii; On-site; USD 18,000 - 26,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a Massage Therapist to deliver exceptional massage and body treatments while upholding Hyatt's health and safety standards. The role includes product recommendations, retail opportunities, and maintaining a pristine spa environment.

The ideal candidate holds a Hawaii massage license, can work weekends/evenings, and can perform basic arithmetic for sales.

Qualifications

• Possession of a Hawaii massage therapist license.
• Able to interact well with guests and co-workers.
• Available for weekends and evenings; flexible for programs.
• Able to perform arithmetic involved in selling products and making change.
• Demonstrated wellness knowledge and understanding of physiology.
• Knowledge in safe and appropriate use of tools, equipment and spa procedures.
• Ability to use basic computer systems and software.

Responsibilities

• Provide professional massage therapy treatments and skin care services.
• Recommend products and treatments to guests to promote health and wellness.
• Assist in selling products and services; process transactions.
• Perform inventories and set up displays as needed.
• Maintain high sanitary standards and safety inspections of spa facilities.
• Ensure equipment and supplies are ready for use.
• Create a welcoming spa environment aligned with property values.
• Collaborate with other departments to ensure seamless guest experiences.

Skills

Guest service

Wellness knowledge

Communication

Basic arithmetic

Computer literacy

Education

Hawaii massage license

Tools

Basic computer systems

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Massage Therapist is responsible for delivery of exceptional massage and body treatments. The Massage Therapist is also responsible for performing Hyatt's exclusive signature treatments and core service standards.

The hourly rate for the casual massage therapist position is $16.00 plus commission.

Duties Include:

• Provides professional massage therapy treatments or skin care treatments that enhance the well-being of our guests.
• Provide product, gift and treatment recommendations to guests which promote health and wellness.
• Facilitates the sale and purchase of products and goods.
• Performs inventories, as needed.
• Assists in setting up displays.
• Washes and folds towels, cleans facilities and equipment, maintains refreshments, etc.
• Maintains high sanitary standards, including performing safety inspections of spa facilities and addressing any deficiencies.
• Assures that required equipment and supplies are ready and in good working order.
• Is familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately.
• Works to create and maintain a welcoming spa environment that embodies the core values of our property and provides a memorable guest experience.
• Performs all tasks and provides services in conformance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations.
• Interacts with other departments or contractors to assure seamless delivery of the program for the benefit of our guests.
• Serves as a subject matter expert on specific programs.
• Adheres to the “leave no trace” principles when performing tasks.
• Other duties as requested.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Qualifications

• Possession of a valid Hawaii license as a massage therapist.
• Able to deal effectively and interact well with guests and co-workers.
• Available for work which may include weekends and evening scheduling and ready for all programs and activities.
• Able to perform simple arithmetic involved in selling products and making change.
• Demonstrated knowledge, understanding, and application of wellness concepts and human physiology.
• Knowledge in the safe and appropriate use of tools, equipment, props and procedures related to the essential functions of the job.
• Ability and skill in using basic computer systems and software.

Physical Requirements:

• Able to lift 25 pounds.
• Able to remain standing for long periods of time.
• Able to maneuver and control equipment.
• Able to work with and around chemicals present in swimming pools and spas.
• Able to perform all of the physical tasks associated with the spa treatments and therapies for an extended period of time, e.g., pushing, pulling, kneading, stretching, reaching, etc.

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

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