Massage Therapist | On-Call

Omni Hotels and Resorts; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Massage Therapist to join their team at a luxurious spa in San Antonio. This role offers the chance to provide exceptional service to guests while adhering to high standards of quality and professionalism. You'll be responsible for delivering a range of massage therapies, ensuring guest satisfaction, and maintaining a pristine work environment. If you are passionate about wellness and have a flair for customer service, this opportunity allows you to thrive in a supportive and dynamic setting. Join a team that values respect, gratitude, and empowerment, making every guest's experience memorable.

Qualifications

• Minimum of 1 year experience in massage therapy in an upscale environment.
• Proficient in traditional and modern forms of massage.

Responsibilities

• Follow Forbes Standards for customer service and treatment delivery.
• Maintain sanitation of work area and equipment as per state guidelines.
• Encourage upgrades and achieve minimum retail sales targets.

Skills

Massage Therapy

Customer Service

Communication Skills

Time Management

Education

Texas Massage Therapist License

Job description

Location

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni and Forbes standards throughout all procedures.

Responsibilities

1. Follow Forbes Standards when delivering customer service
2. Work as part of the spa therapy team to consistently provide the highest possible standard of treatment.
3. Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
4. Maintain sanitation of work area and equipment as required by state board guidelines.
5. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
6. To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
7. Ensure all guests depart with a completed prescription form after each and every service.
8. Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day/week/month.

Qualifications

1. Minimum of 1 year experience in massage therapy preferably in an upscale salon or spa.
2. Proficient skills in traditional and modern forms of massage.
3. Maintain a professional appearance at all times. Ability to clearly and pleasantly communicate in English with guests and associates.
4. Active Texas Massage Therapist license required.
5. Ability to work well under pressure, managing back to back appointments in a high volume 4 diamond environment.
6. Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
7. Stand and/or sit for an extended period of time.
8. Must be able to work a flexible schedule including evening, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.