Massage Therapist- Licensed (On Call)

Omni Hotels & Resorts; Paradise Valley (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Massage Therapist to join their spa team. In this role, you will be responsible for delivering exceptional treatments that enhance guest satisfaction and well-being. You will work in a luxurious environment, ensuring that every guest experiences a sensory journey that promotes relaxation and harmony. With a commitment to excellence and attention to detail, you will uphold the highest standards of service while managing a busy schedule. If you are passionate about wellness and dedicated to customer satisfaction, this is the perfect opportunity for you to thrive in a dynamic and rewarding setting.

Qualifications

• Minimum 1 year experience in massage therapy in an upscale environment.
• Proficient in traditional and modern massage techniques.

Responsibilities

• Provide high-standard treatments to guests for relaxation and balance.
• Maintain sanitation of work areas and equipment as per guidelines.

Skills

Massage Therapy

Customer Service

Communication Skills

Attention to Detail

Time Management

Education

Massage Therapy Certification

Job description

Location

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

Responsibilities

• Work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Set up the treatment rooms according to procedures and dispose of laundry in a timely manner.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is used in compliance with the PAR levels to assist with reduction in product waste.
• Begin and end treatments at the published time and ensure correct procedures of all treatments are followed at all times.
• Ensure all guests depart with a completed prescription form after each service.
• Consistently encourage upgrades and produce a minimum of 10% in retail sales per day/week/month.

Qualifications

• Minimum 1 year experience in massage therapy, preferably in an upscale salon or spa.
• Proficient skills in traditional and modern forms of massage.
• Maintain a professional appearance at all times.
• Ability to clearly and pleasantly communicate in English with guests, management, and co-workers.
• Ability to maintain compliance with State Board sanitation/sterilization procedures.
• Responsible and dependable with the ability to fulfill on-call scheduling needs.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
• Ability to work well under pressure, managing back-to-back appointments in a high volume 4 diamond environment.
• Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
• Stand and/or sit for an extended period or for an entire work shift. Requires repetitive motion, with consistent use of hands and arms.
• Must be able to work a flexible schedule, including being on call for evenings, weekends, and holidays.