Massage Therapist (Full-Time)

Orange County Comptroller; Santa Monica (CA); On-site; Full time

Job summary

Join a leading luxury resort as a Massage Therapist where you'll provide guests with high-quality massage and body therapies. You'll play a crucial role in maintaining excellent customer service standards while working in a dynamic spa environment. Ideal candidates will have a current CA License, strong communication skills, and a commitment to guest satisfaction.

Benefits

Healthcare support

Dental and vision insurance

Life insurance support

401k matching plan

Hotel discounts worldwide

Qualifications

• Minimum 1-3 years of Massage Therapist experience within a luxury hotel/resort preferred.
• Proficient in Massage Theory, Anatomy, and Physiology.
• Polished, professional with strong written and verbal English skills.

Responsibilities

• Provide comprehensive and professional massage, baths, and body therapies.
• Maintain safety, sanitation, and disinfection standards.
• Conduct daily client outreach and meet retail goals.

Skills

Communication

Problem-solving

Customer service

Attention to detail

Education

High School diploma or equivalent

Current CA Massage Therapy License

Tools

Basic computer software skills

Job description

About Us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies.Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards.Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A little bit about your day:

Reporting to the Director of Spa, every day is different, but you will mostly:

·Promote Regent’s service philosophy and style through our people attributes.

·Understand and adhere to Regent Spa policies and procedures.

·Provide knowledgeable spa services with respect and professionalism.

·Maintain tidy work areas and offer spa facility tours.

·Cooperate with guests and colleagues, anticipating needs and upholding service standards.

·Report guest issues to the Spa Manager on Duty.

·Conduct daily client outreach and meet retail goals.

·Maintain 20% customer retention.

·Ensure safety, sanitation, and disinfection standards.

·Clean and sanitize products, rooms, and equipment as per regulations.

·Follow state licensing regulations and PPE guidelines.

·Make decisions in line with general policies and procedures.

What We need from you:

·Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.

·Must have a current CA Massage Therapy License.

·High School diploma or equivalent required.

·Ability to stand for extended periods.

·Proficient in Massage Theory, Anatomy, and Physiology.

·Polished, professional, with strong written and verbal English skills.

·Organized, timely, and detail-oriented.

·Basic computer software skills.

·Flexible schedule including days, nights, holidays, weekends, and on-call availability.

What you can expect from us:

The hourly pay range for this role is $42.67 to $77.10 with booked treatments. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role, and varies on staff charges at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.