Massage Therapist/ Aesthetician

Brockton Visiting Nurse Association; Mount Desert (ME); On-site; USD 25,000 - 45,000; Full time

Job summary

Join a luxury resort spa team as a subcontractor Massage Therapist or Aesthetician, providing therapeutic and aesthetic treatments. Enjoy flexible hours, a revenue split, and commission on retail sales while ensuring an exceptional guest experience in a stunning environment.

Benefits

Access to resort discounts

Ongoing product training

Increased earning potential

Qualifications

• Proven experience in high-quality massage therapy or aesthetic treatments.
• Ability to follow product guidelines carefully.
• Experience in customer service and providing a personalized guest experience.

Responsibilities

• Provide high-quality therapeutic massage services including various specialized treatments.
• Perform skin treatments using resort-approved products.
• Maintain cleanliness and organization in treatment areas complying with health norms.

Skills

Customer Service

Communication

Therapeutic Massage Techniques

Aesthetic Treatments

Education

Licensed and certified as a Massage Therapist or Aesthetician in Maine

Job description

We are seeking licensed and experienced Massage Therapists and Aestheticians to join our resort spa team as subcontractors. In this role, you will provide a variety of therapeutic massage and aesthetic treatments to resort guests, following specific product protocols and delivering an exceptional guest experience. You will work independently while adhering to the resort's standards and product-specific guidelines, ensuring a consistent, high-quality service for every guest.

Key Responsibilities:

Massage Therapist Responsibilities:

Provide high-quality therapeutic massage services including Swedish, deep tissue, hot stone, aromatherapy, and other specialized treatments tailored to the needs of the guest.
Follow resort-specific product protocols by using branded oils, lotions, and other massage tools provided by the resort spa. Ensure that each treatment is carried out according to product guidelines and standards.
Consult with guests to assess their needs, customizing each session to address their specific goals (e.g., stress relief, muscle tension, relaxation).
Maintain cleanliness and organization of the massage room, sanitizing all equipment and linens between sessions according to resort protocols.
Document guest treatment preferences and progress, ensuring client records are updated for future visits.
Follow safety and hygiene standards as outlined by the resort and relevant health authorities.
Provide aftercare advice to guests, recommending appropriate homecare or additional services.

Aesthetician Responsibilities:

Perform skin treatments such as facials, exfoliation, waxing, and body wraps, using resort-approved products and equipment that meet resort standards.
Adhere to product-specific protocols for all treatments, including using branded skincare lines provided by the resort, and ensuring the proper application and technique for optimal results.
Consult with guests to understand their skin concerns and provide customized treatments that align with their skincare needs.
Maintain a clean and sanitary environment in the treatment room, following resort guidelines for disinfecting tools and equipment.
Provide skin care advice and aftercare instructions, helping guests maintain their results after the treatment.
Update guest records with treatment details and preferences to personalize future visits.
General Responsibilities for Both Positions:

Guest Experience: Provide exceptional guest service by ensuring each guest receives a memorable, relaxing, and rejuvenating experience.
Product Knowledge: Maintain up-to-date knowledge of resort-specific products and protocols, ensuring the correct use of all products and treatments.
Collaboration with Team Members: Work closely with other spa staff to ensure smooth communication and coordination of treatments, appointments, and guest needs.
Health & Safety Compliance: Ensure all treatments and practices comply with health and safety regulations, including cleanliness, sanitation, and safety protocols.
Promote Resort Offerings: Assist in promoting spa packages, exclusive treatments, and resort promotions to enhance the guest experience and drive sales.

Compensation:

50/50 Split: Subcontractors will receive 50% of the revenue from each service rendered.
15% Commission on Retail Sales: Earn a 15% commission on retail products sold to each guest during appointment.
Flexible hours: Set your own schedule based on resort occupancy and guest demand.
Benefits:

Access to resort discounts in all outlets
Ongoing product training to stay updated on new offerings and trends.
Increased earning potential through service fees and retail commissions.

Success Factors:

Ambassador of Joy: Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.

Customer-Centric Focus: Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.

Meticulous Attention to Detail: Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.

Effective Communication: Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed.

Ownership & Accountability: Take full responsibility for tasks, ensuring they are followed through to achieve the desired results.

Foster Team Collaboration: Work collaboratively within teams, motivating others to sustain exceptional levels of performance.

Build Strong Relationships: Establish trust and foster cooperation with colleagues, guests, and partners to promote mutual success.

Additional Responsibilities:

Any other duties assigned by Supervisor.

Join Our Resort Spa Team Today!

If you’re a passionate, skilled Massage Therapist or Aesthetician with a commitment to providing outstanding service, we want you to be a part of our luxury resort spa. With flexible hours, the opportunity to earn a 50/50 split on service revenue, and a generous 15% commission on retail products, this is the perfect opportunity to grow your career while enjoying the beautiful surroundings of our resort.

Licensed and certified as a Massage Therapist or Aesthetician in Maine.
Proven experience in providing high-quality massage therapy or aesthetic treatments in a luxury resort, hotel, or spa environment.
Knowledge of resort-specific products and protocols, with the ability to follow product guidelines carefully.
Strong customer service skills with a focus on providing a personalized and luxury guest experience.
Ability to work independently as a subcontractor while adhering to resort standards and policies.
Effective communication skills to engage with guests, address their concerns, and explain treatment benefits.
Preferred Qualifications:

Previous experience working in a luxury resort or spa setting.
Knowledge of specialty product lines and advanced treatment protocols.
Experience with guest-facing technology, such as booking systems or spa software, to manage appointments and guest preferences.